Job Description

Pretium is a specialized investment management firm focused on residential real estate, mortgage finance, and corporate credit. It is the second-largest owner and operator of single-family rentals with properties in the United States. With expert business service capabilities, Pretium Enterprise Services (PES), India, is integral to the growth, innovation, and transformation of its global operating companies. Partnering with global business and stakeholders to rapidly unlock value for our customers, teams deliver with excellence and ownership, enabling scalable growth.

Responsible for managing key title‑related activities to support the mortgage servicing and post‑closing process, ensuring accurate recording, verification, and maintenance of critical title documents while coordinating with internal teams and external partners to prevent delays and maintain compliance. Core responsibilities include verifying deed recordings through BKFS and entering accurate recording information, reviewing and inputting tax data using online resources or tax certificates and entering essential title information into internal systems.

Roles & Responsibilities

Operations Management

• Maintain Workflow: Maintains the workflow to meet internal Service Level Agreements (SLA).

• Handle Escalation: Handles escalated loan level issues and provide departmental research assistance

• undefined

• Alignment: Works with management to ensure that internal and external audits are completed

• undefined

• Support the Selene Team Act as a key resource for the Selene team by organizing, managing, and maintaining data to streamline team operations.

• Analysis: Reviews mass analysis for anomalies and ensures accurate and timely analysis per RESPA requirements.

• Ensure Compliance: Adhere to organizational policies during data handling and matter tracking.

7. Coordinate with Stakeholders: Collaborate with relevant departments and stakeholders to gather accurate information and provide timely updates.

Stakeholder Management

1. Communicate with Onshore team and other related stakeholders on loans and to resolve issues to maintain a smooth flow of process.

2. Communicate with leadership for prompt resolution of issues identified in duties above.

Other requirements

• Ensure Compliance: Adhere to organizational policies during data handling and matter tracking.

Key Result Areas

• Deed Recording Verification: FC Deed recording- Verify deed recorded through BKFS, enter recording information

• Tax Review: Input tax information, pull from online resources or tax cert

• Title Information Entry & Report Follow‑up: Enter title information. Follow up on title reports being submitted

• Accuracy in Data Maintenance: Ensure all details are recorded and updated with precision.

• Data Analysis: Achieve high levels of accuracy in analysis and completeness in while adhering to timelines.

• Support to Selene Team: Provide consistent and reliable support to the Selene team to enable smooth operations and informed decision-making.

• Process Efficiency: Contribute to improving turnaround times and minimizing delays in loan handling. Works with the Manager to document, communicate, and implement changes in policy and procedures.

• Compliance and Confidentiality: Adhere to organizational policies, ensuring compliance and maintaining the confidentiality of sensitive information.