Nordex Group

Specialist - SAP S/4HANA Key User QM

Nordex Group  •  Chennai, IN (Onsite)  •  1 month ago
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Job Description

Position Specialist - SAP S/4HANA Key User QM

Department: QHSE

Location: Chennai, India

We are looking for a highly motivated SAP S/4HANA Key User – Quality Management to support our Quality Global Lead Functions and play a key role in shaping and strengthening our Quality Management System (QMS) landscape. The role acts as a primary bridge between business users and IT, ensuring system reliability, process harmonization, high-quality data, and continuous improvement across global quality processes.

Key Responsibilities:

As an SAP S/4HANA Key User – Quality Management, you will:

  • Act as the primary subject matter expert (SME) for SAP S/4HANA Quality Management
  • Provide first-level end-user support and resolve system-related issues
  • Drive continuous improvement of quality-related systems and processes
  • Support global harmonization of quality processes and system usage
  • Implement new functionalities, system changes, and updates
  • Train end users and key stakeholders on system functionalities
  • Collaborate closely with business, IT, and Quality teams globally

Key Tasks

1. First-Level End User Support (SAP S/4HANA – Quality Management)

  • Receive, process, and assign incoming system support tickets
  • Troubleshoot system errors and support system customizing activities
  • Provide daily operational support to Quality Management users
  • Organize and deliver training for new and existing users

2. Continuous Improvement & System Development

  • Gather and coordinate business inputs for IT system requirements
  • Track business requirements throughout the full lifecycle
  • Create, execute, and document test scenarios
  • Coordinate and support User Acceptance Testing (UAT)
  • Develop training materials and conduct training sessions
  • Identify relevant end-user groups and plan targeted training programs
  • Create, manage, and follow up on system implementation plans
  • Establish, support, and facilitate Super User communities

Professional Competencies

The ideal candidate will have:

  • 3–5 years of professional experience with strong SAP exposure
  • In-depth knowledge of SAP S/4HANA Quality Management (QM)
  • Experience with additional systems such as Osapiens, Prescience (advantage)
  • Familiarity with structured problem-solving methods (e.g., 8D methodology)
  • Experience developing dashboards and reports using Power BI
  • Understanding of Agile Project Management principles
  • Strong user-level skills in Microsoft 365 tools
  • Excellent spoken and written English communication skills

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.

Nordex Group

About Nordex Group

The development, manufacture, project management and servicing of wind turbines in the onshore segment has been the core competence and passion of the Nordex Group and its more than 10,900 employees worldwide for 40 years.

As one of the world's largest wind turbine manufacturers, the Nordex Group offers high-yield, cost-efficient wind turbines that enable long-term and economical power generation from wind energy in all geographical and climatic conditions. The focus is on turbines in the 3 to 7 MW class, and the Group’s comprehensive product portfolio offers individual solutions for both markets with limited space and regions with limited grid capacities. A global service network, of around 380 service points throughout 30 countries, delivers service quickly to keep our systems running smoothly. The Group covers the needs of all customer segments within the global wind market, from large energy suppliers to SMEs operating power plants. With more than 61 GW of installed capacity worldwide, Nordex Group systems deliver sustainable energy throughout more than 80 per cent of the world’s energy market (excluding China).

Nordex SE is listed on the TecDAX and MDAX of the Frankfurt Stock Exchange (ISIN: DE000A0D6554). The headoffice of the company, with the Management Board and central corporate functions, is located in Hamburg, while the legal entity is registered in Rostock. At production facilities in Germany, Spain, Brazil, the US, and India, the Nordex Group produces nacelles, rotor blades and concrete towers. The Group also maintains offices and branches in more than 30 countries.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Hamburg, DE
Year Founded
Unknown
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