Job Description

Job Title:

Specialist, Sales SupportThe Sales Support Executive plays a critical role in enabling sales teams to operate efficiently by providing high-quality account research, profiling, and data validation. This role focuses on ensuring accurate, enriched, and actionable customer data to support pipeline development, lead generation, and sales conversion.

• Conduct in-depth research on target accounts across industries (e.g., company background, size, revenue, structure, decision-makers).

• Build andmaintaindetailed account profiles to support sales outreachSegment and categorize accounts based on defined criteria (industry, size, potential value, etc.).

• Identifykey stakeholders, buying signals, and potential opportunities within assigned accounts.

• Validate and update data in CRM systems.

• Ensure accuracy of contact details (emails, phone numbers, job titles).

• Perform regular data cleansing to remove duplicates and outdated records.Maintain high data quality standards to improve sales efficiency and reporting accuracy.

• Assistinconverting datafor system uploadinvolves transforming raw information into structured format.

• Maintain and manage CRM/database systems with up-to-date and structured information.

• Ensure proper tagginganddocumentationin CRM.

• Generate reports on data quality, account coverage, and profiling progress.

• Recommend improvements to data processes, tools, and research methodologies.

• Support automation initiatives to improve efficiency in data handling.

• Manage pre-qualification of leads / partner campaign when assigned. Thisincludes calling leads, gather interest and fix a meeting for Inside Sales Account Managers to follow up.

• Perform any other duties andresponsibilities asassigned by the manager from time to time.

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

Time Type:

Full time2026-05-30