Concentrix

Specialist, Sales Development (Cantonese Speaker)

Concentrix  •  $50k/yr  •  Sarawak, MY (Onsite)  •  3 days ago
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Job Description

Job Title:

Specialist, Sales Development (Cantonese Speaker)As a Lead Generation Representative (LGR), you will play a crucial role in identifying new opportunities, optimizing partner-led leads, and accelerating low-value deals. Working closely with our channel ecosystem and inside sales teams, you’ll help drive efficient pipeline creation and improve the win rate across SMB accounts — ensuring we connect the right solution to the right customer, faster

Partner Opportunity Optimization

· Qualify and accelerate partner led opportunities.

· Collaborate closely with partners and channel managers to drive higher win rates and shorten sales cycles.

· SFDC Hygiene - ensure data accuracy and follow up on aged opportunities

· Delegation of current opportunities ( SS1-to SS3 ) for x threshold ( SS1-SS7) for opportunities below the agreed threshold.

· Deliver structured feedback loops to improve partner lead quality and engagement.

· Develop and codify best practices and sales workflows for interactions with the pilot countries.

Conversion and Follow-Up of Marketing Qualified Leads (MQLs)

· Close coordination with BDR teams to support the progression of marketing-generated leads, with particular emphasis on low-value opportunities assigned directly to the channel.

· Receipt and management of Marketing Qualified Leads (MQLs) handed over by BDRs, ensuring timely follow-up and appropriate routing for further qualification or partner engagement.

· Delegation of current opportunities (SS1-to SS3) for x threshold ( SS1-SS7) for opportunities below the agreed threshold.

Proactive Opportunity Hunting

· Identify and engage new business opportunities across the SMB and unattended customer segments through daily outbound outreach (phone, email, LinkedIn, etc.).

· Research accounts to understand their needs, key contacts, and buying triggers.

· Develop a strong understanding of our product offerings and tailor messaging to address the unique needs of smaller organizations. Explain

products/solutions and value proposition to businesses of different verticals and explain how they address client needs.

· Execution of outbound prospecting campaigns aligned with the Geo’s ( IB Campaigns, NPI sales, VME Campaigns, etc.).

· Develop sales plans, recovery plans in agreement with the country sales and channel.

· Build new opportunities in unattended accounts, follow up, ensure partner delegation and closing depending on agreed threshold

Sales Process & CRM Discipline

· Maintain high standards of Data Management & CRM hygiene, ensuring all opportunity data is updated, complete, and actionable. Maintain accurate records of all calls, leads, and customer interactions in the CRM system (e.g., Salesforce).

· Track and analyse opportunity progression, lead aging, and conversion metrics.

· Support faster close cycles for low-value (20K-50K USD) SMB deals.

· Ensure seamless handoff to account managers or inside sales reps with full context.

Requirement

· Experience: 1–3 years of experience in lead generation, sales development, or inside sales—preferably in a high-tech, SaaS, or B2B environment.

· Sales: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound/outbound phone sales with a great phone manner

· Communication Skills: Excellent verbal communication and interpersonal skills.

· Tech-Savvy: Comfortable discussing technology topics. Understanding of SMB market dynamics and buying behaviors is a plus.

· CRM Proficiency: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft).

· Goal-Oriented: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team

· Team Player: Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. Thrive in a fast-paced, high-growth, rapidly changing environment

· Organizational & Productivity Skills: Organized and has pipeline management, time management skills and prioritization skills

Location:

MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza

Language Requirements:

Yue (Cantonese)

Time Type:

Full time

Concentrix

About Concentrix

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Newark, California
Year Founded
Unknown
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