Position: Registration Specialist (Onsite)
Schedule: Monday–Friday, 8:00 AM–5:00 PM. No weekends or holidays.
Location: Metro Indianapolis
Parking: Paid by department
Key Responsibilities
Welcome patients and manage check-in/check-out process
Review insurance information and verify demographics.
Complete pre-registration and schedule appointments.
Support medical assistants and understand provider preferences.
Troubleshoot patient issues and ensure smooth patient flow.
Answer incoming calls and direct patients/visitors appropriately.
Required Qualifications
High School Diploma or GED.
Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
Ability to interpret insurance information.
Strong attention to detail and organizational skills.
Preferred Qualifications
Previous experience in a healthcare setting.
Familiarity with medical terminology and clinical practices.
Ability to learn and retain medical coding (ICD-10, CPT preferred).
Skills for Success
Excellent communication and interpersonal skills.
Ability to troubleshoot and resolve patient concerns.
Efficient, self-starter with strong time management skills.
Work Environment
Fast-paced, team-oriented setting focused on patient care.
Indiana University Health is Indiana’s largest and most comprehensive system.
A unique partnership with the Indiana University School of Medicine—one of the nation’s largest medical schools—gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training—advancing healthcare for all.
At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross-training development.
