Job Description
Position Title: Specialist – Registration I
Location: 201 Pennsylvania Parkway, Suite 100, Indianapolis, IN 46280
IUHMG M-Methodist Medical Plaza North
Schedule: Full-Time, Monday – Friday, 8:00 am – 4:30 pm
We are seeking compassionate and dedicated team members who are passionate about delivering challenging and meaningful work for the benefit of every patient. As a Specialist – Registration I, you will play a vital role in facilitating patient flow, ensuring accurate record-keeping, and delivering excellent customer service. If you serve with purpose, support your team, and strive for excellence daily, we want to hear from you!
Why Join IU Health?
401(k) retirement savings with employer match
Tuition reimbursement
Student loan forgiveness programs for qualifying participants
Employee Assistance Program (free counseling)
Wellness programs with biweekly financial incentives based on participation
Position Responsibilities:
Facilitate patient flow from entry to destination in a timely, accurate, and professional manner.
Obtain and verify demographic and financial information to generate accurate records, ensuring maximum reimbursement and optimal clinical outcomes.
Schedule appointments and interview patients to gather appropriate medical information.
Explain charges, policies, and procedures of the department/hospital to patients and visitors.
Validate and enter charges into the system accurately.
Collect payments and explain billing policies.
Answer incoming calls, direct patients and visitors appropriately, and provide excellent service.
Qualifications & Requirements:
High School Diploma or GED required.
Prefer relevant experience in a healthcare setting.
Ability to learn and retain medical coding, including ICD-10 and CPT coding (preferred).
Ability to interpret insurance information; knowledge of clinical practices and medical terminology is a plus.
Basic proficiency in MS Office (Word, PowerPoint, Excel).
Join our team and contribute to a seamless patient experience while supporting our mission of exceptional healthcare delivery.
