Job Description

Position: Registration Specialist I (Onsite)
Schedule: Monday–Friday, Days. No weekends or holidays.
Location: North Hospital – Riley Pediatrics Multi-Specialty Clinic

Key Responsibilities

• Welcome patients and manage check-in/check-out process

• Schedule appointments and update patient demographics.

• Verify insurance and collect co-pays.

• Answer incoming calls and direct patients/visitors appropriately.

• Ensure accurate financial and demographic records for billing and clinical outcomes.

Required Qualifications

• High School Diploma or GED.

• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Ability to learn and retain medical coding (ICD-10, CPT preferred).

• Strong attention to detail and ability to interpret insurance information.

Preferred Experience

• Previous experience in a healthcare setting.

• Familiarity with medical terminology and clinical practices.

Skills for Success

• Strong communication and interpersonal skills

• Ability to initiate tasks and follow through.

• Team-oriented and reliable.

• Commitment to providing a positive patient experience.

Team Culture

• Professional and collaborative environment.

• Focused on clear communication and positive impact.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.