Job Description

We are seeking a detail-oriented and customer-focused Registration Specialist to join our team in Carmel, IN. This role ensures smooth patient flow, accurate records, and excellent service throughout the patient experience.

Schedule: Monday–Friday, 10:00 AM–6:30 PM (Onsite)

Key Responsibilities:

• Greet and check patients in and out efficiently.

• Verify insurance information and update patient records.

• Create and maintain patient charts.

• Collect co-payments and process payments accurately.

• Answer incoming calls and assist patients and visitors.

• Perform office closing procedures and prepare for the next day.

Qualifications:

• High School Diploma or GED required.

• Previous experience in a healthcare setting preferred.

• Ability to learn and apply medical coding (ICD-10, CPT) preferred.

• Knowledge of insurance processes and medical terminology is a plus.

• Basic proficiency in MS Office (Word, Excel, PowerPoint).

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.