Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Product Management

Job Overview:

Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments. Manages and maintains existing product lines on an on-going basis, including partner management. Conducts opportunity assessments on new ideas and concepts. Provides design specifications for product enhancements to Product Development. Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms.

Major Accountabilities:

• Product Feature Delivery: Own the end-to-end delivery of prioritized product features, ensuring requirements, acceptance criteria, dependencies, and customer outcomes are clearly defined and successfully executed
• Backlog Management & Prioritization: Maintain a healthy, prioritized backlog by balancing customer value, business impact, technical dependencies, platform health, and engineering capacity
• Agile Execution & Ceremony Ownership: Lead product participation in Agile ceremonies, including backlog refinement, sprint planning, and retrospectives, to drive alignment, decision-making, and predictable delivery
• Engineering Partnership: Partner closely with engineering leaders and development teams to translate business needs into actionable requirements, resolve tradeoffs, and manage delivery risks throughout the development lifecycle.
• Product Testing & Release Management: Drive feature validation, user acceptance testing readiness, release planning, and go-live execution to ensure new capabilities meet quality standards and are delivered with minimal operational risk.

support product areas

• Feature KPI & Success Tracking: Define, monitor, and communicate feature success metrics, adoption trends, and business outcomes, leveraging data-driven insights to inform future roadmap and investment decisions

Education

• Bachelor’s degree in business or equivalent work experience

Knowledge / Experience:

• Experience in product management, product development, and project management

Skills/ Abilities:

• Strong interpersonal, written and verbal communication skills
• Strong organizational, planning and follow-up skills
• Strong analytical skills desirable
• Business Acumen with the ability to provide solutions that drive positive results to the customer and Mastercard
• Self motivated with a proven track record of delivering success while operating within a team

Work Conditions:

• General office environment

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.