Job Description

Imagine being the problem-solver behind quality and engineering excellence at the world’s most loved jewellery brand.
If you're passionate about quality improvement, data-driven analysis, and solving complex manufacturing challenges, you could be our next Specialist, Product Compliance & Engineering at Pandora Crafting & Supply.

We love that you will…

• Identify and assess quality risks from Training Lot and mass production results

• Review mass‑production quality to spot risks affecting PM / Material / Process

• Analyze issues and lead structured problem‑solving to drive effective solutions

• Coordinate with Engineering, Manufacturing, Quality, and Material teams

• Clearly define problem scope and separate out-of-scope issues

• Prepare and validate data to support key decisions (Use‑as‑is / Rework / Scrap / Deviation)

• Develop and track action plans to ensure risks are fully resolved

• Prepare root‑cause and action reports for customer complaints

• Lead or support RCA methodologies (5 Why, Fishbone, etc.)

• Define containment, corrective, and preventive actions and confirm their effectiveness

We love that you are…

• Bachelor’s degree in Industrial Engineering (preferred) or related fields such as Manufacturing, Mechanical, or Materials Engineering

• 2–5 years’ experience in Quality, NPI, or Manufacturing environments

• Understanding of manufacturing processes, preferably in jewellery production or related industries

• Experience in quality improvement and resolving production or process issues using tools such as FMEA, 8D, and root-cause analysis

• Strong analytical skills with the ability to analyze data and create dashboards to support decision-making (Microsoft Office / Power Platform)

• Good communication and presentation skills in Thai and English, with the ability to work cross-functionally and drive improvements

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,800 points of sale, including 2,600 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 31.7 billion