Job Description

Job Summary

Job Summary:

We are looking for a detail-oriented PTP Analyst with hands-on experience in invoice processing and exposure to procurement tools. The role involves executing day-to-day PTP activities, ensuring SLA adherence, and supporting supplier enablement in a client-facing environment.

Key Responsibilities:

• Handle queries and provide timely resolution within SLA timelines
• Monitor and manage backlogs, escalations, and aging cases, ensuring closure and client satisfaction
• Perform root cause analysis (RCA) for recurring issues and implement preventive controls
• Execute end-to-end PTP transactions (Invoice, SES, query resolution)
• Raise and resolve queries with vendors and internal stakeholders
• Maintain accuracy and compliance as per SOPs and client guidelines
• Support supplier enablement activities (vendor onboarding, communication)
• Work on ticketing tools (SNOW) for issue tracking and resolution
• Coordinate with clients for day-to-day operational queries and clarifications
• Identify basic issues and escalate as per defined process
• Willingness to work in global shift rotations supporting US, UK, APAC, and EMAE regions

Required Skills & Experience:

• Experience in PTP / Accounts Payable / Procurement Operations
• Hands-on experience in Invoice Processing
• Exposure to client interaction / client-facing environment

Technical Skills: Working knowledge of: SAP, Ariba / Coupa, ServiceNow (SNOW)

Key Responsibilities

1. Ensure Weekly / Monthly Payment Run Including Ad-Hoc Payments. Manage And Process Domestic And International Payments, Including Vendor Payments, Employee Reimbursement And Intercompany Transfer
2. Ensure To Adjust Debit / Credit Notes While Processing Invoices Payments
3. Co-Ordinate With Vendor Master Team For Cheking Currencies And Mode Of Payment (Ech / Check) Etc.
4. Ensure All Due Payments Are Picked Up For Payments In Proposal And Handling Any Exception
5. Draft Payment Proposal And Share It With Business/ Treasury For Approvals. Monitor And Reconcile Payment Transactions To Ensure Accuracy And Compliance.Ensure Adherence To Internal Controls And Policies

Skill Requirements

1. Proficient Understanding Of Invoice To Pay Processes And Payment Processing Systems.
2. Strong Written And Verbal Communication Skills To Effectively Interact With Stakeholders.
3. Service Mindset With A Focus On Improving Payment Processes And Resolving Issues.
4. Ability To Analyze And Troubleshoot Payment Discrepancies With Attention To Detail.
5. Familiarity With Compliance Standards And Internal Control Procedures.

Other Requirements

1. B.Com/M.Com/Bba/Mba Qualifications Are Required.
2. Optional But Valuable: Certification In Accounts Payable Or Financial Management