Job Description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Specialist, Client Coverage to join our Payments Operations team in Tokyo.

This role is responsible for supporting transaction banking operations with a focus on domestic and global payment processing, operational excellence, and effective collaboration across local and offshore teams.

The ideal candidate will bring strong experience in transaction banking operations, sound knowledge of Japanese and global clearing systems, and the ability to work effectively in a dynamic, team-oriented environment. This role requires five days a week’s attendance in the office owing to processing with a standalone terminal located in the office.

The responsibilities include-

• Perform day-to-day payments operations activities in support of transaction banking services in the office.
• Support processing and operational control activities across local and cross-border payment flows.
• Apply knowledge of local and global clearing systems to ensure accurate and timely operations.
• Coordinate closely with local Tokyo team members and offshore partners to maintain smooth operational delivery.
• Assist in issue identification, escalation, and resolution related to payment operations.
• Contribute to process improvement and operational efficiency initiatives.
• Support ongoing changes related to market infrastructure, messaging standards, and operational processes.
• Demonstrate openness to leveraging AI-enabled tools and new technologies to improve productivity and operational effectiveness.
• Ensure high standards of risk awareness, control, and compliance in all operational activities.
• Communicate effectively with internal stakeholders in both Japanese and English.
• Attend the office five days a week due to operational processing requirements involving a standalone terminal located on-site.

To be successful in this role, we’re seeking the following:

• More than 3 years of working experience in Transaction Banking Operations.
• Basic knowledge of local and global clearing systems, including:
  • FXYCS
  • Zengin-NET
  • BOJ-NET
  • SWIFT
  • ISO 20022
• Strong team player with an open-minded approach to working in a small local team and with offshore teams.
• Positive attitude toward the use of AI and digital tools in the workplace.
• Fluent Japanese and English communication skills for business situations.
• Preferred Attributes

• Strong attention to detail and operational discipline.

• Ability to adapt to change and work in a fast-paced environment.

• Good problem-solving and stakeholder communication skills.

• Commitment to teamwork, continuous improvement, and client service.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.