Job Description

UNLEASH YOUR BEST SELF
JOIN. LEARN. ADVANCE. EARN

YOUR PASSION FOR EXCELLENCE STARTS HERE!!

Support OPEX Strategic projects: 50%

• Assist with SDU development and onboarding support programs by monitoring participant progress, providing reviews, and offering feedback.
• Contribute to new client onboarding training programs for team leaders and above, leveraging operational experience to ensure effective understanding of the onboarding process for new hires.
• Collaborate with cross-functional and global teams to identify operational challenges and opportunities, delivering actionable insights and recommendations for improvement.

Implement Opex Standards, Monitoring and Reporting: 30%

• Support monitoring and auditing of output operations to ensure compliance with OpEx standards by leveraging training and acquired knowledge.
• Drive the implementation and adherence to OpEx standards across projects, promoting best practices to optimize processes and deliver consistent, high-quality results.
• Utilize Excel to create and publish reports, including compliance scores aligned with OpEx standards.
• Perform data analysis to identify areas of improvement and discuss actionable steps.

Stakeholder Management: 20%

• Establish and maintain effective communication channels with stakeholders across different departments, to ensure successful communication and alignment with business objectives.
• Address and resolve any clarifications raised by SDU related to the projects under purview.

If you have the willingness to learn and develop your skills, we have the right job for you. Let’s make a deal!

Not the right fit?Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!