Job Description

Execute delivery and logistics activities by transportation mode of packed Goods, liquid or Bulk ensuring on time shipment from the plants/warehouses and on time delivery to the customer. Position will be responsible for day to day SAP transactions in addition to resolving any transportation delays, equipment challenges or other issues impacting on time delivery to the customer.

Responsibilities

• Coordinate all load and shipment processes with local plant / warehouse / terminal personnel and carriers to ensure on time delivery to customer.
• Proactively monitor open orders and deliveries to avoid and resolve issues at the earliest possibility and mitigate negative impact of unavoidable disturbances.
• Key transactional contact for customers and 3rd party logistics service providers.
• Ensure adherence to defined operational escalation process to leads, regional experts and plant personnel when encountering unforeseen delays in shipping from plant and ultimate delivery to customer.
• Manage exceptions and emergency situations.
• Assist with resolution of freight invoice discrepancies.
• Document, investigate and follow up of internal and external complaints.
• Recommend process improvement including investigation of quality failures and the development of preventive and corrective actions for quality failures.
• Maintain key internal relationships including business, sales, supply chain planning, logistics procurement, product management and further functions.

Qualifications

• Bachelors degree.
• Fluent English, Spanish.
• Logistic Operations/ Supply Chain experience.
• MS-Office skills proficient.
• SAP/Salesforce knowledge is an advantage.