Job Description

WHO WE'RE LOOKING FOR

Are you passionate about developing leaders and building programs that shape the future of an organization?

The Specialist, Leadership Development is responsible for designing, developing, and delivering manager and leadership development training courses and programs that build leadership capability and support the agency’s talent strategy. This role leads the end-to-end management of strategic leadership programs including mentorship, coaching, and high-potential development. The Specialist partners closely with Talent Development, HR Business Partners (HRBPs), and business leaders to deliver impactful, scalable leadership development experiences and facilitate learning for leaders and key talent.

WHAT YOU'LL BE DOING

Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties. 

Leadership Development Strategy & Culture

• Design, develop, and deliver manager and leadership development programs that drive measurable improvements in leadership performance and engagement, in collaboration across the People and Culture function.
• Help build an inspiring, authentic, and continuously evolving leadership culture focused on the skills and capabilities needed to support organizational growth and transformation.
• Build and maintain leadership development frameworks, competency models, and curricula aligned with agency values, strategic priorities, and future capability needs.
• Translate leadership competencies into practical learning experiences, tools, and development pathways.

Program Design, Delivery & Continuous Improvement

• Lead the design, execution, and continuous improvement of strategic leadership programs, including mentorship, coaching, leadership exchange programs, and high-potential development initiatives.
• Manage program timelines, milestones, participant selection processes, and program communications.
• Partner with Talent Development, HR Business Partners, and other stakeholders to proactively identify leadership development needs using stakeholder feedback, talent assessments, and workforce data to design targeted programs and resources.

Learning Enablement & Leader Support

• Enable leaders to engage and develop their teams by leveraging systems (e.g., Oracle) and providing guidance, resources, and self-service development tools.
• Facilitate interactive workshops and learning experiences for people leaders and key talent identified through succession planning.

Facilitation Excellence & Learning Environment

• Create a psychologically safe, inclusive, and engaging learning environment through inclusive design and facilitation practices that encourages reflection, discussion, and practical skill application.
• Adapt facilitation approaches to effectively support in-person, virtual, and hybrid learning audiences.

Compliance, Certification & Training Administration

• Maintain all required qualifications and certifications to deliver training in compliance with state and federal requirements and oversee the efficient management of training records and enrollment processes.

• Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by ensuring staff follows safety and security policies, considers safety in every action, and ensures safety and security concerns are reported.

• Performs other related duties as assigned.

Education and Experience:

• Bachelor’s degree in education, instructional design, organizational development, human resources or a related field, or an equivalent combination of work experience, training, and education in lieu of a degree.

• Six (6) years of relevant experience, preferably in training & leadership development or a related field.

• Demonstrated experience designing and delivering leadership or manager development programs.
• Experience facilitating workshops for leaders and high-potential or key talent populations.
• Knowledge of leadership competency models, succession planning, and talent development practices.

Knowledge, Skills, and Abilities:

• Advanced facilitation and presentation skills for leadership audiences.

• Ability to influence others, including peers, partners, and leaders, to identify and deliver effective learning solutions.

• Exceptional interpersonal skills: ability to build strong partnerships and relationships to service training needs of organization.
• Ability to facilitate meaningful learning experiences for leaders at multiple levels.

• Ability to perform as an effective team player and assume role of team leader as needed.

• Demonstrated effectiveness in communication skills, including writing, speaking, negotiation and presentation/platform skills.

• Demonstrated effectiveness in writing, presentation, meeting and facilitation skills, interpersonal communication, time management, conflict resolution and investigation skills.

• Proficient in using business and communications software including Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, Oracle, and other modules as needed.

• Ability to be adaptable and flexible.

• Ability and willingness to deliver training during non-traditional hours as needed.

Work Environment and Physical Demands:

Work is performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature.

Incumbent must be able to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use and horizontally. Must be able to use a telephone or headset equipment. Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions.

Reasonable accommodation may be made to enable individuals with disability to perform the essential functions as previously described.

Work Authorization:

Visa Sponsorship is not available for this position. All applicants must be currently authorized to work in the United States.

Mobility Status:

As a Hybrid position, onsite presence is guided by team collaboration needs, customer and front-line team member interactions, and role responsibilities. People leaders will set expectations for onsite presence; however, incumbents are generally encouraged to work 8 to 12 days in office per month. Mobility status is subject to change at any time based on business needs or organizational decisions.

CapMetro is Austin's regional public transportation provider. We've been around since 1985 and work every day to give residents, commuters, and visitors the best possible transit options available to match their busy everyday lives.

We're always on the move, connecting people with jobs, schools, restaurants, shops, festivals, and other great places to hang out. In fact, we have more than 31 million boardings each year.