As a Specialist, Commercial Strategy & Analytics, you will play a key role in delivering insight-led commercial strategies across our existing customer portfolio. Supporting a range of activity including Balance Growth, Engagement and Promotional Strategy, you will monitor performance, identify opportunities and provide recommendations that improve portfolio growth, customer value and profitability.
Working closely with colleagues across Product, Marketing, Credit Risk and Change Delivery, you'll use data and analysis to support key commercial decisions, helping to optimise customer outcomes whilst delivering against business objectives.
This is an excellent opportunity for a commercially minded analyst who enjoys working with complex data, solving business problems and turning insight into action.
How you’ll contribute
Monitor, analyse and optimise the performance of existing customer commercial strategies, including Balance Growth, Engagement and Promotional activity, identifying opportunities to improve portfolio growth, yield and customer outcomes.
Deliver insightful analysis and recommendations that support strategic decision-making, helping to drive sustainable commercial performance across the portfolio.
Identify customer segments and pockets of untapped value, using data-driven insights to develop and recommend targeted commercial initiatives.
Partner with Product, Marketing and Credit Risk teams to design, evaluate and implement strategies aligned to business objectives
Support portfolio health through effective performance monitoring, forecasting, financial planning and targeting activities.
Work closely with Change Delivery teams to implement strategic initiatives, ensuring solutions are delivered on time and achieve the intended commercial impact.
We're looking for these essential skills
Strong quantitative analytical experience within Financial Services.
Advanced SQL and Excel skills, with experience analysing and manipulating complex datasets.
Strong numerical, problem-solving and critical thinking skills.
Ability to assess the commercial and customer impact of pricing and strategic changes.
Strong communication skills with the ability to present complex analysis and recommendations to non-technical audiences.
A collaborative, proactive approach with a willingness to support wider team objectives
It’s a plus if you also have these skills
Experience working with consumer lending products such as credit cards, loans or mortgages.
Knowledge of the regulatory environment within consumer lending.
Experience supporting the delivery of complex change initiatives within Financial Services.
Python experience.
Externally this role could be known as Portfolio Strategy Analyst, Credit Strategy Analyst, Portfolio Analytics Analyst, Customer Portfolio Analyst, and Commercial Strategy Analyst.
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At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.
Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you.
We work with Textio to make our job design and hiring inclusive.
Permanent
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit.
We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience. Our in-house, highly scalable digital platform alongside our proprietary credit decisioning capability unlocks our competitive advantage.
Our broad credit product offering enables instalment finance, BNPL, 0% finance and carded and digital revolving credit. We operate multiple direct-to-consumer products and a range of credit solutions with some of the UK’s most loved brands.
Our underwriting capability and experience allow us to responsibly say yes to more UK customers making us a merchant partner of choice. We partner to harness the power of data to drive commerce across the UK, creating value at scale.
