If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.
We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.
As an Specialist, Enterprise Process you will transform process design into measurable business outcomes by identifying, optimizing, and standardizing end-to-end business processes across the organization. Working closely with business stakeholders, Process Architects, Platform Owners, the Data Office, and technical teams, you will ensure processes are automation-ready, data-driven, and aligned with enterprise standards and best practices.
Lead process discovery sessions and map current and future-state workflows using BPMN, defining SLAs, KPIs, control points, and standardized process designs.
Analyze process mining data, operational metrics, and business feedback to identify bottlenecks, waste, rework, and automation opportunities while building quantified business cases.
Partner with business and technical stakeholders to document requirements, design scalable solutions, and ensure processes support enterprise architecture standards.
Embed governance, compliance, approval workflows, Segregation of Duties (SoD), ITGC controls, and audit requirements into process designs.
Support testing and User Acceptance Testing (UAT) activities, including test scenarios, acceptance criteria, validation, and post-release hypercare support.
Track and report process performance improvements, including cycle-time reduction, straight-through processing (STP), quality improvements, cost savings, and business benefits realization.
Create and maintain SOPs, playbooks, job aids, runbooks, and knowledge documentation while collaborating with Platform Owners, Integration, Security, Compliance, and Change Management teams.
This is a remote-based role within Spain. Working pattern is Monday-Friday, 40 hours per week.
5-8+ years of experience in process improvement, business process management, enterprise transformation, or similar roles within complex global environments utilizing ERP, CRM, HCM, Finance, Automation, and AI platforms.
Strong process modeling expertise using BPMN (or equivalent) and hands-on experience with process mining, diagnostics, and continuous improvement initiatives.
Experience translating business requirements into scalable process solutions and working closely with technical teams to support automation and digital transformation.
Solid understanding of governance frameworks, SoD, ITGC controls, audit requirements, UAT methodologies, rollout activities, and benefits realization practices.
Familiarity with integration concepts, APIs, event-driven architectures, iPaaS solutions, data governance principles, and process automation technologies.
Strong analytical, problem-solving, and data-driven decision-making skills, with experience applying Lean, Six Sigma, or similar methodologies to identify improvement opportunities.
Excellent communication and stakeholder management skills, with experience using tools such as Jira, Azure DevOps, ServiceNow, Power Automate, UiPath, Automation Anywhere, MuleSoft, Boomi, or Power BI. Lean Six Sigma, ITIL, Prosci/ADKAR, or SQL knowledge is considered a plus.
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Why join us?
At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.
We believe the future is better when supply chains work better.
We are an equal-opportunity employer and committed to inclusion in the workplace.
At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.
All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you requireassistance or accommodation due to a disability during the recruiting process, please let us know at jobs@infios.com
Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.
We relentlessly make supply chains better. For everyone. No matter your business size. Whatever your goal. No matter the challenge. No matter your starting point. We will meet you where you are to create the future you need.
With a portfolio of adaptable solutions, we empower businesses of all sizes to simplify operations, optimize efficiency and drive measurable impact.
Infios serves more than 5,000 customers across 70 countries, delivering adaptable and innovative technologies that evolve with changing business needs.
