NatWest Group

Specialist Delivery Manager - POS Lending

NatWest Group  •  London, GB (Onsite)  •  3 hours ago
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Job Description

Join Boxed as a Specialist Delivery Manager - POS Lending

Responsible for the delivery of Point of Sale (PoS) Lending, one of our specialist Product Lines.

In this role you will:

  • Align scope with delivery capacity, ensuring that teams are working at an optimal level without over or under-committing
  • Own the PoS Lending product plan, feed into the master plan, and ensure that any dependencies are understood and managed, t racking progress versus plan, highlighting and mitigating delivery risks
  • Report burn down / progress at all levels of organisation in a transparent way, in line with Delivery Director’s requirements
  • Apply specialist technical knowledge and industry best practices for PoS Lending to influence cross-functional teams when designing and delivering product solutions
  • Support the Product Managers with a business case to ensure that resources are being deployed wisely, and that the highest value work is being prioritised
  • Collaborate cross-functionally and support during discovery, design, delivery, launch, and in-life phases for PoS Lending
  • Ensure appropriate levels of business readiness across all Boxed business functions and other suppliers
  • Ensure that product plans and specifications are appropriately documented in formats that can be shared with clients and internal stakeholders
  • Track and report delivery progress versus milestones, ensuring that project status is well understood across the business
  • Log and track risks and mitigation, identifying project bottlenecks, recommending and implementing solutions
  • Work with Engineering teams to ensure that products are tested appropriately and that high standards of product quality are maintained

What makes you a great fit:

  • Strong industry understanding of delivering Point of Sale (PoS) or ePoS finance systems - deep understanding of retail payments, financing options (e.g., in‑store / e-financing, installment plans, BNPL etc.), compliance requirements and vendor integrations across terminals, merchant websites and back‑office finance platforms.
  • First-hand experience of successful launch(es) for a product in the required specialist area, including coordination across Product, Engineering, Operations, Commercial, Risk, suppliers etc
  • Strong understanding of Agile product development, including tooling, such as Jira & Confluence
  • Own, execute, and coordinate regular delivery governance and agile ceremonies, ensuring a strict level of rigour around delivery execution and effective status reporting
  • Ability to independently establish and manage RAID logs
  • Contribute to an ‘always-evolving’ community of practice, improving ways of working across delivery
  • Solid understanding of RESTful APIs, white-labelled front-end applications. system integrations, and microservices architectures
  • Ability to create delivery plans and manage through to successful completion, with clear reporting into the master plan owned by the Delivery Director

Hours

35

Job Posting Closing Date:

02/07/2026Ways of Working:Remote First

NatWest Group

About NatWest Group

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.

As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.

Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.

One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.

We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Edinburgh, GB
Year Founded
Unknown
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