Liebherr Group

Specialist - Customer Service (Warranty) (BU-CoS)

Liebherr Group  •  Pune, IN (Onsite)  •  4 months ago
Expired
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Job Description

Creating Passion: Your Responsibilities

Role & Responsibilities:

  • Manage and process customer claims, ensuring accurate documentation and timely resolution.
  • Maintain statistical keys and analyze return reasons.
  • Create monthly reports on failure hotspots, anomalies, and warranty cost trends.
  • Review and correct claim data to ensure accuracy and compliance.
  • Verify pricing, due dates, and compliance before claim processing.
  • Track and confirm the return of claimed parts.

Contributing Your Strengths: Your Qualifications

Qualification and Education Requirements:


BE/Bachelor’s degree in Business Administration, Industrial Engineering, Supply Chain Management or Information Systems.

Experience:

6 to 8 years of relevant experience in spare parts management

Preferred Skills / Special Skills:


  • Good understanding of warranty workflows and master data.

  • Responsible, precise, and able to work independently.

  • Willing to learn with a continuous improvement mindset.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Komal Samdade.

One Passion. Many Opportunities.

The company

Liebherr CMCtec India Private Limited in Pune (India) was established in 2008 and started its manufacturing plant in its own facility on Pune Solapur Highway in 2012. The company is responsible for the production of tower cranes and drives.

Location

Liebherr CMCtec India Private Limited

Sai Radhe, 6th Floor, Behind Hotel Sheraton Grand, Raja Bahadur Mill Road, Pune, 411001

Pune

India (IN)

Contact

Komal Samdade

komal.samdade@liebherr.com

Liebherr Group

About Liebherr Group

Established in 1949, the Liebherr Group today is not only one of the biggest construction equipment manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas. The family-run technology company employs nearly 50,000 people in over 150 companies worldwide.

Liebherr’s product range includes the segments Earthmoving, Deep Foundation Machines, Mobile and Crawler Cranes, Tower Cranes, Concrete Technology, Material Handling Technology, Mining, Maritime Cranes, Aerospace and Transportation Systems, Gear Technology and Automation Systems, Refrigeration and Freezing, Components as well as Hotels in Ireland, Austria and Germany.

The Group’s parent company is Liebherr-International AG located in Bulle, Switzerland, which is entirely owned by members of the Liebherr family.

Career possibilities can be found online: https://www.liebherr.com/en/deu/career/career.html

Imprint:https://www.liebherr.com/en-de/group/disclaimer/imprint-3705178

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Biberach, DE
Year Founded
Unknown
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