Snap-on

Specialist-Customer Sales

Snap-on  •  Richfield, MN (Onsite)  •  1 month ago
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Job Description

SNAP-ON BUSINESS SOLUTIONS

RICHFIELD, OH

MONDAY - FRIDAY 8A - 5P ONSITE

Provide administrative support and assist sales account management in maintaining direct sales functions to meet customer expectations, assure satisfying relationships, and drive new sales and customers. Conduct customer and prospect calls for Sales and Service. Coordinate sales functions across all Snap-on departments.

Responsibilities

  • Assist in developing new business relationships with non-SBS customers.
  • Work directly with Sales Account Mangers and current customers with the goal of customer satisfaction and retention.
  • Work closely with all Snap-on sales channels to support their selling processes.
  • Assist Sales and Marketing on phone and electronic leads generated from marketing campaigns, including outbound calls to customers and prospects.
  • Assist with sales transactions/paperwork.
  • Utilize and assist with Oracle, CPQ, and HubSpot CRM for Snap-on customer database to manage current and new accounts to maximize sales efforts.
  • Provide input to management to develop programs to support new business and renewals.
  • Communicate clearly and concisely with customers about sales, configuration issues, payment obligations, customer support, and other issues as they arise.
  • Communicate clearly and concisely and interact professionally with other SBS associates across departmental lines.
  • Attend and participate in sales meetings, product and sales training as necessary, including off-site.
  • Work with SBS Accounts Receivable, sales leader, and others for Buy/Sell dealership transfers, seat reductions/increases, cancellations, and overall coordination between sales channel departments.
  • Perform other miscellaneous duties as assigned.

    • Qualifications

    • Prefer Bachelors’ degree.
    • Automotive dealership experience a plus.
    • Must have a high degree of professionalism.
    • Demonstrated proficiency using laptop, including Microsoft applications; network; and internet.
    • Knowledge and use in accessing sales ordering and tracking systems.
    • Excellent telephone and communication skills, both oral and written.
    • Outstanding customer relations skills.
    • Demonstrate a positive customer service attitude.
    • Demonstrated high degree of organizational skills and ability to handle multiple tasks simultaneously.
    • Must be able to behave in a professional and courteous manner with customers and fellow associates.
    • Travel occasionally as required.

    Actual compensation may vary based on experience, location, and other factors.

    Snap-on

    About Snap-on

    Snap-on Incorporated is a leading global innovator, manufacturer, and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks including those working in vehicle repair, aerospace, the military, natural resources, and manufacturing. From its founding in 1920, Snap-on has been recognized as the mark of the serious and the outward sign of the pride and dignity working men and women take in their professions. Products and services are sold through the company’s network of widely recognized franchisee vans, as well as through direct and distributor channels, under a variety of notable brands. The company also provides financing programs to facilitate the sales of its products and to support its franchise business. Snap-on, an S&P 500 company, generated sales of $4.7 billion in 2023, and is headquartered in Kenosha, Wisconsin.

    Industry
    Manufacturing & Production
    Company Size
    5,001-10,000 employees
    Headquarters
    Kenosha, Wisconsin
    Year Founded
    1920
    Website
    snapon.com
    Social Media