Concentrix

Specialist, Customer Acquisition

Concentrix  •  Malaysia (Onsite)  •  12 days ago
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Job Description

Job Title:

Specialist, Customer AcquisitionThe Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

  • Develop andmaintainstrong relationships with key partners, resellers, distributors, and strategic alliances.

  • Serve as the primary point of contact for assigned partners.

  • Conduct regular business reviews toaligngoals, performance, and action plans.

  • Create joint business plans with partners to drivepipelines, revenue, and market expansion.

  • Identifyopportunities forupselling, cross-selling, and co-selling with partners.

  • Monitor partner performance against agreed KPIs and take corrective actions whererequired

  • Execute MQL lead as assigned to respectivecountries

  • Drive partner-led sales motions and support partners through the entire sales cycle.

  • Collaborate with internal sales teams to co-sell into key accounts.

  • Forecast partner revenue accurately and track ongoing deal progress.

  • Equip partners with product, technical, and sales knowledge needed to be successful.

  • Coordinate training programs, workshops, and certifications.

  • Ensure partners understand product updates, competitive positioning, and value propositions.

  • Work with partners to develop and execute co-marketing campaigns.

  • Promote partner-led events, webinars, and demand-generation activities.

  • Support partners in building strong market presence and brand alignment.

  • Ensure partners adhere to company policies, programs, and compliance requirements.

  • Manage partner onboarding processes to ensure smooth activation.

  • Use CRM tools to track partner engagements, opportunities, and overall business health.

  • Work closely with sales, marketing, finance, operations, and support teams to deliver a seamless partner experience.

  • Provide partner feedback to product and leadership teams for continuous improvement.

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

English (Required)

Time Type:

Full time2026-05-31

Concentrix

About Concentrix

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Newark, California
Year Founded
Unknown
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