Job Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To deliver clear, engaging and consistent communications that strengthen employee engagement, support leadership messaging, and protect and enhance the organisation’s reputation through effective internal communications, PR and day‑to‑day communications support.

Qualifications

Type of Qualification: FirstDegree
Field of Study: Communication, Public Relations

Experience Required
Internal Communications

Brand & Marketing

5-7 years

Proven experience in internal communication. Strong writing skills. editing, employee engagement channels.

Key responsibilities

Internal communications and engagement

• Develop and deliver internal communications strategies that support business priorities, change initiatives and culture.
• Own and manage internal channels (intranet, email, leadership updates, townhalls, campaigns), ensuring content is clear, timely and engaging.
• Partner with senior leaders, People & Culture and business teams to shape messages that resonate with employees.
• Plan and execute employee engagement initiatives and internal campaigns, measuring impact and effectiveness.

External communications and PR

• Support media relations activity, including drafting press releases, reactive statements and media responses.
• Assist with spokesperson preparation, key messages and Q&A documents.
• Build and maintain strong relationships with internal stakeholders and, where relevant, external PR partners.
• Monitor media coverage and flag reputational risks or opportunities.
• Support crisis and issues management communications when required.

General communications support

• Draft, edit and proofread a wide range of communications materials, ensuring consistency of tone and brand, including client and internal communications, media releases, social media content, etc.
• Contribute to content planning and messaging frameworks across internal and external audiences.
• Ensure communications comply with regulatory, governance and brand requirements.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Convincing People
• Developing Expertise
• Developing Strategies
• Directing People
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Examining Information
• Exploring Possibilities
• Generating Ideas
• Interpreting Data
• Making Decisions
• Meeting Timescales
• Producing Output
• Providing Insights
• Pursuing Goals
• Team Working
• Upholding Standards

Technical Competencies:

• Compliance
• Content Creation and Management
• Employee Brand Engagement
• Employee Marketing and Communication
• Internal Communication Channels
• Project Management (Project Mgmt)
• Risk Management
• Strategic Planning and Reporting