Job Description

***Include 2 lines job summary ****

Specialist Care Team Leader

42 Weeks per Year | 40 Hours per Week

Be the leader who helps young people with complex disabilities achieve extraordinary outcomes.

At National Star, we believe that disability should never be a barrier to ambition, opportunity or independence.

We're looking for an experienced and compassionate Lead Facilitator to inspire colleagues, lead shifts, and support young people with complex physical disabilities, learning disabilities and additional support needs to live their best lives.

This is more than a care role. You'll be a role model, coach, mentor and advocate, helping create an environment where both students and colleagues can thrive.

Why join us?

• Stable 40-hour contract over 42 weeks a year
• Opportunity to lead and develop a team
• Work alongside therapists, clinicians, tutors and specialist professionals
• Extensive training and career development opportunities
• Make a genuine difference to the lives of young people with disabilities
• Be part of an organisation driven by inclusion, respect and empowerment

What you'll be doing

As a Lead Facilitator, you'll support the day-to-day running of a residential area while providing outstanding care and learning support.

You'll be responsible for:

• Leading shifts and supervising colleagues.
• Supporting and developing team members, including new starters.
• Promoting high standards of care, dignity and wellbeing.
• Working closely with therapists, tutors and healthcare professionals.
• Supporting students in residential, educational and community settings.
• Administering medication and ensuring care plans are followed.
• Supporting learning, independence, communication and life skills.
• Organising activities, social opportunities and community experiences.
• Acting as a positive role model who leads by example.

Who we're looking for

We want people whose values align with ours:

• Compassionate and respectful.
• Positive and resilient.
• Passionate about helping others achieve their potential.
• Able to lead and motivate a team.
• Committed to inclusion, equality and person-centred support.
• Confident making decisions in a fast-paced environment.
• Dedicated to delivering outstanding outcomes for young people.

Essential requirements

External applicants

Minimum of 2 years' experience in care/support services.

Experience supporting people with disabilities, complex needs or within a residential setting.

Experience leading, supervising or coordinating colleagues.

Level 3 Diploma in Health & Social Care (or equivalent).

Internal applicants

Must currently be an Advanced Facilitator or Specialist Facilitator.

Must hold a minimum Level 2 Diploma in Health & Social Care.

Must have attended, or be booked onto, Lead Facilitator or Aspiring Management training.

Willingness to work towards and achieve a Level 3 qualification if not already held.

Working Pattern

Early shifts from 7:00am

Late shifts until 10:00pm

Every other weekend

A flexible approach is essential to meet the needs of our students and services.

Ready to lead with purpose?

If you're an experienced care professional who wants to combine leadership, learning support and specialist care in a role that genuinely changes lives, we'd love to hear from you.

Join National Star and help create opportunities, independence and brighter futures for young people with disabilities

Contract Type: Permanent | Contract: 40hours weekly, 42 weeks per year | Salary: £14.85 per hour weekdays, £18.57 per hour at weekends | Location Status: Onsite Ullenwood | Interview Date: TBC | Closing Date: 27/09/2026