American Tower

Specialist, Business Automation

American Tower  •  Woburn, MA (Onsite)  •  3 hours ago
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Job Description

The Team

We are seeking an Automation Specialist to design, develop, and implement scalable automation solutions that enhance business operations. This role partners closely with business stakeholders, Product Management, and Technology teams to translate business processes into efficient, automated workflows. Positioned within the Business Enablement Group, this role serves as a critical bridge between IT and business users, ensuring that automation solutions effectively align with operational needs and drive measurable value.

What You Can Offer Us

  • Support the intake, scoping, and delivery of automation initiatives
  • Translate business requirements into technical automation solutions
  • Write and maintain scripts using SQL, Python, or VB
  • Develop and enhance automations using UiPath RPA frameworks
  • Build integrations using APIs (REST, SOAP, Webhooks)
  • Document processes including exception handling and workflows
  • Partner with stakeholders to define success criteria and measure outcomes
  • Monitor automation performance and recommend improvements
  • Stay current on emerging technologies and share insights with leadership
  • Contribute to innovation initiatives and pilot programs

What You Need to Succeed

  • Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or a related field.
  • 1–3 years of experience in business automation, RPA development, or technology innovation.
  • Experience with SQL, Power BI, or RPA tools (UiPath preferred) .
  • Experience with workflow automation platforms.
  • Exposure to AI/ML, chatbots, or IoT technologies.
  • Strong analytical and problem-solving skills.
  • Familiarity with Agile, UX, or design thinking.
  • Strong communication skills across technical and business audiences.
  • Ability to manage multiple initiatives simultaneously.
  • High attention to detail and organization.
  • Collaborative mindset across business, IT, and vendor teams.
  • Up to 10% travel may be required.

American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.

We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow’s needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!

For more information about how American Tower is building a more connected world, visit americantower.com

American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.

American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.

American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more.

American Tower

About American Tower

At American Tower, our vision of Building a More Connected World reflects our purpose: enabling seamless, secure, and sustainable connectivity that empowers people, businesses, and communities. As a global leader in digital infrastructure, we provide the foundation for mobile and broadband networks to expand, innovate, and bridge digital divides. Our commitment to this vision extends beyond technology—it is about creating opportunities, fostering economic growth, and enhancing quality of life through reliable and responsible connectivity.

With the increasing popularity of mobile data services and emerging technologies like 5G, edge and cloud computing, our collaborative teams tailor, expand and innovate solutions to meet current and future connectivity needs.

Industry
Telecommunications
Company Size
5,001-10,000 employees
Headquarters
Boston, MA
Year Founded
1995
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