Nordex Group

Specialist - Blade Service L1

Nordex Group  •  Chennai, IN (Onsite)  •  2 hours ago
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Job Description

Job title: Specialist – Blade Service L1

Job purpose
The job holder is a key member of the Blade Service Engineering First Level Support team and is responsible for providing first-line technical support on blade-related topics across multiple service regions. The role focuses on the initial assessment, validation, and technical review of blade issues based on field inputs, ensuring accurate case evaluation and prioritization.The role requires working in shifts aligned with regional time zones to support global service operations

Key accountabilities / Responsibilities:

  • Act as the first level (L1) for blade-related technical incidents and support requests.
  • Provide remote technical support to conduct initial screening, categorization, and assessment of blade incidents identified during inspections.
  • Review, validate, and maintain blade inspection reports, repair reports, and other related technical documentation.
  • Coordinate with second level team for complex, critical, or exceptional cases requiring advanced technical evaluation.
  • Ensure accurate and timely updates of case information within incident management and tracking systems.
  • Collaborate effectively with global and regional service teams to ensure consistent case management, knowledge sharing, and resolution of technical issues.

Career / Job experience

  • Minimum 3+ years of experience in blade service, blade inspections, or technical support.
  • Willingness to work in shift schedules aligned with regional time zones.
  • Experience with ServiceNow and Teamcenter will be considered an added advantage.
  • Strong understanding of blade manufacturing processes, materials, repair methodologies, and inspection practices.
  • Sound knowledge of blade performance, failure modes, damage assessment techniques, and troubleshooting methodologies.
  • Good verbal and written English communication skills.

Education and qualification :

  • Bachelor’s Degree, Diploma or equivalent.

Personal profile / Competencies:

  • Priority focused
  • Good communication skills
  • Customer and solution oriented
  • Proactive & Team Player

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.

The role is generally available on a full-time basis as well as in other flexible working-time models.

Nordex Group

About Nordex Group

The development, manufacture, project management and servicing of wind turbines in the onshore segment has been the core competence and passion of the Nordex Group and its more than 10,900 employees worldwide for 40 years.

As one of the world's largest wind turbine manufacturers, the Nordex Group offers high-yield, cost-efficient wind turbines that enable long-term and economical power generation from wind energy in all geographical and climatic conditions. The focus is on turbines in the 3 to 7 MW class, and the Group’s comprehensive product portfolio offers individual solutions for both markets with limited space and regions with limited grid capacities. A global service network, of around 380 service points throughout 30 countries, delivers service quickly to keep our systems running smoothly. The Group covers the needs of all customer segments within the global wind market, from large energy suppliers to SMEs operating power plants. With more than 61 GW of installed capacity worldwide, Nordex Group systems deliver sustainable energy throughout more than 80 per cent of the world’s energy market (excluding China).

Nordex SE is listed on the TecDAX and MDAX of the Frankfurt Stock Exchange (ISIN: DE000A0D6554). The headoffice of the company, with the Management Board and central corporate functions, is located in Hamburg, while the legal entity is registered in Rostock. At production facilities in Germany, Spain, Brazil, the US, and India, the Nordex Group produces nacelles, rotor blades and concrete towers. The Group also maintains offices and branches in more than 30 countries.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Hamburg, DE
Year Founded
Unknown
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