Charles Schwab

Specialist, Banking Operations

Charles Schwab  •  Phoenix, AZ (Onsite)  •  4 hours ago
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Job Description

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

The Wire Transfer Specialist is responsible for the accurate, timely, and secure processing of domestic and international wire transfers. This role supports high-value financial transactions while ensuring compliance with regulatory requirements, internal policies, and risk management standards. The specialist plays a critical role in safeguarding client funds, minimizing operational risk, and delivering high-quality client service.

What you’ll do:

  • Process domestic and international wire transfers (Fedwire, SWIFT, CHIPS) with a high degree of accuracy and urgency
  • Review transactions for completeness, authenticity, and compliance with regulatory and internal requirements
  • Perform fraud detection and prevention controls, including transaction monitoring and escalation of suspicious activity
  • Validate and verify wire instructions, including callbacks and authentication procedures
  • Ensure adherence to AML, OFAC, and other regulatory requirements
  • Investigate and resolve wire exceptions, returns, and repair items in a timely manner
  • Communicate with internal teams, financial institutions, and clients to resolve transaction issues
  • Maintain detailed and accurate records of all transactions and activities
  • Support cutoff time management and queue prioritization to meet service-level agreements (SLAs)
  • Participate in process improvement initiatives to enhance efficiency, reduce errors, and mitigate risk

What you have

Required Qualifications:

  • High school diploma or equivalent
  • 2+ years of experience in banking operations, wire processing, or payments
  • Knowledge of wire systems (Fedwire, SWIFT) and payment processing workflows
  • Strong understanding of risk, fraud prevention, and regulatory compliance
  • High attention to detail and ability to manage time-sensitive transactions
  • Strong analytical and problem-solving skills
  • Effective communication and collaboration abilities

Preferred Qualifications:

  • Bachelor’s degree in Finance, Business, or related field
  • Experience with core banking or payment platforms
  • Familiarity with Regulation E, OFAC, AML/KYC guidelines
  • Exposure to high-volume, deadline-driven environments

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

Charles Schwab

About Charles Schwab

Charles Schwab is a different kind of investment services firm – one that strives to disrupt the status quo of the traditional Wall Street approach on behalf of our clients. We believe today, as we did on Day 1, that when you find ways to improve the investing experience for your clients, then business results will follow. Follow our company culture at #SchwabLife and see how we give back at #Schwab4Good.

Support hours: 7 a.m.–7 p.m. CT or 24/7 at schwab.com/contact-us.

Social Media Disclosures: https://www.aboutschwab.com/social-media

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Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Westlake, Texas
Year Founded
Unknown
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