LTIMindtree

Specialist - Architecture

LTIMindtree  •  Guadalajara, MX (Onsite)  •  3 months ago
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Job Description

Application Support Lead – Ad Sales & Affiliate Sales

Lead the support and management of Ad Sales and Affiliate Sales applications, ensuring high availability, performance, and compliance Drive incident, change, and release management while collaborating with client teams and vendors.

Key Skills

  • Primary: SQL, JIRA, ServiceNow, GitHub, Data Analysis, Product Management, Solution Engineering, Code Review
  • Secondary: Python

Responsibilities

  • Provide L2/L3 support for Ad Sales systems; resolve incidents, service requests, and enhancements.
  • Manage ServiceNow/JIRA tickets, including troubleshooting and escalation.
  • Coordinate with client teams for change requests, releases, and DR/BCP planning
  • Perform software installations, upgrades, performance tuning, and capacity planning
  • Support testing, requirement analysis, and documentation
  • Oversee release deployments and environment maintenance across development, staging, and production.
  • Collaborate with stakeholders for billing, reporting, and compliance activities

Preferred Experience

  • Packaged applications such as WideOrbit, BTS, NET, and custom apps.
  • Strong background in SQL/Oracle environments
LTIMindtree

About LTIMindtree

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 86,000+ talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale.

For more info, please visit www.ltimindtree.com.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
Unknown
Website
ltimindtree.com
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