Job Description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Specialist, Anti Money Laundering/Prevention/Know Your Client II This role is located in Poland, Wroclaw.

Team Overview: Customer Success Managers Team for Corporate Trust EMEA New Business team provides end-to-end oversight of the onboarding process from deal mandate to closure, acting as a central point of contact for all stakeholders. We engage directly with clients to collect KYC documentation, resolve queries, and ensure smooth and efficient onboarding journey. As the only team responsible for both KYC coordination and client relationship management, we bridge the gap between Relationship Managers, Compliance and KYC production teams. Our deep expertise in both deal specifics and KYC requirements allows us to reduce client outreach and accelerate onboarding timelines.

In this role, you’ll make an impact in the following ways:

• Gather, review, and validate AML/KYC documents for new clients to onboard in accordance with established procedures and quality standards.
• Initiate due diligence and risk assessment workflows for new clients promptly; track progress and follow up with internal stakeholders and clients as directed.
• Accurately process collected KYC information using relevant applications and tools; maintain clear, complete, and auditable records.
• Identify discrepancies or missing information and escalate issues to senior team members or the manager in line with escalation protocols.
• Collaborate with the team to meet productivity and turnaround targets; proactively communicate status, risks, and blockers.
• Support knowledge sharing by documenting steps, checklists, and tips; participate in peer shadowing and on-the-job training activities.
• Contribute ideas to improve procedures, tools, and reporting to enhance efficiency, accuracy, and client experience.
• Uphold compliance requirements, data privacy, and information security standards throughout all KYC activities.
• Maintain client calls with confidence to support them through the KYC process.
  

To be successful in this role, we’re seeking the following:

• BS/BA degree in a business-related field preferred (or equivalent experience).
• 2–4 years of experience in Financial Services, ideally with exposure to AML/KYC processes.
• Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint); ability to quickly learn KYC-related systems and tools.
• Strong customer service orientation with clear, professional verbal and written communication.
• Excellent attention to detail, analytical mindset, and sound judgment in applying procedures.
• Solid organizational and time management skills; able to manage a steady workload and meet deadlines with minimal supervision.
• Research skills to locate, verify, and validate required documentation and information.
• Team-oriented, adaptable to change, eager to learn, and open to feedback.
• English fluency required; additional language skills are a plus.
  

Optional role competencies:

• Quality focus: Consistently delivers complete, accurate, and auditable work.
• Process discipline: Follows procedures and contributes to incremental improvements.
• Stakeholder collaboration: Communicates timely updates and aligns on priorities.
• Problem solving: Flags issues early and proposes practical solutions.
  

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025

World’s Most Admired Companies, Fortune 2025

“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.