Job Description

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

• The role focused on providing accurate and efficient services in employee lifecycle administration related affairs, HR activities and projects to improve employee experience.
• Provide reliable day-to-day HR administrative support, including HR data management, documentation, file maintenance, and timely follow-ups to keep HR processes running smoothly.
• Maintain accurate employee records and HRIS data integrity, ensuring confidential information is handled appropriately and reports are dependable.
• Assist with HR compliance tasks such as policy acknowledgments, recordkeeping, and audit-ready documentation aligned with company standards and local regulations.
• Foster cross-functional partnerships to support innovation, scalability, and continuous improvement in HR professionalism

Roles and Responsibilities:

• Responsible for completing procedures related to employee onboarding, offboarding, and transfer procedures including files preparation and signing, employee orientation training, document & data entry, system processes, etc.

• C&B support: Manage intern/contractor attendance, support payroll-related information inputs (e.g., referral bonus, dependent medical benefit deductions, taxable items, SSPF, etc.), and handle leave approvals in Workday.

• Benefits & other HR services: Support social insurance/housing fund changes with P&R, coordinate company events (e.g., Fruit Day, Christmas) and reimbursements, issue HR certificates, facilitate business Visa etc.

• Maintain accurate employee records and personnel files in both physical and electronic formats, ensuring compliance with internal policies, labor regulations, and data privacy requirements.
• Support internal and external audits by preparing HR documentation and maintaining accurate records.
• Provide support for staff inquiries about company procedures and policies.

Assist in HR activities and projects.

Financial and Non-Financial Measures:

• Achieve timely and quality-driven outcomes.

• Stakeholder feedback on project delivery as a critical performance metric

Enhance overall organizational efficiency and business effectiveness.

Reporting Structure and Supervisory / Managerial Responsibilities:

As per organization chart

Communication Requirements

Internal: 50%

• Internal collaboration with Staffs and HR team.

External: 30%

• External vendor engagement

Minimum Job Requirements:

· Bachelor’s degree or above, majoring in HR, Data, Management is preferred

· Minimum of 5+ years of relevant working experience.

· Proficiency in Microsoft Office

· Good command of written English

Good communication and interpersonal skills

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.