Job Description

Posting number: 2026-00095

Department: Department of Innovation and Technology

Job classification: Special Projects Manager

Posting type: Open

Categories: IT and Computers

Summary

This is a provisional appointment.

The Department of Innovation and Technology (DoIT) is leading the digital transformation of government in the City of Boston. Partnering with almost every City department, we implement technology solutions to modernize business processes, create world-class experiences for our constituents, and develop tools and practices to create a data-driven approach to City operations. The City of Boston's Department of Innovation and Technology is seeking an experienced Special Projects Manager to work on key transformational, operational, and strategic projects primarily for DoIT and collaborate very closely with other departments.

Examples of duties

• Responsible for providing knowledge transfer and support to internal stakeholders post-implementation.
• Works with all organizational levels and groups, as well as external vendors and continuously briefs leadership on where all projects stand.
• Develops and manages project plans, identifies and manages risks, and establishes ongoing clear communication with all project stakeholders.
• In conjunction with other project management staff in DoIT and across other departments, produces tools, templates, process documents, and other materials for assigned projects.
• Provides short-term onsite/offsite consulting to critical or troubled projects, working with various stakeholders.
• Creates, develops, and maintains all project management documentation and reporting for assigned projects.
• Assists with the creation and implementation of departmental policies, procedures, and governance models as assigned.
• Represents DoIT at events, meetings, or presentations as required.
• Performs related work as required.

Qualifications

• Applicant must have at least three (3) years of full-time or equivalent part-time professional project management experience. A bachelor's degree in business, IT systems, computer science, or a related field is highly desired and may be substituted for two (2) years of the required experience.
• Experience in the public sector is highly desired.
• Experience managing diverse and complex technology and/or business process projects (e.g., software implementations).
• Proven ability to work cross-departmentally and with diverse stakeholders to implement organizational change.
• Must have demonstrated knowledge and experience with best practices in project management.
• Ability to self-manage, troubleshoot, and understand when to escalate sensitive priorities &/or raise issues with executive staff/stakeholders.
• Offer excellent personal, team management, and diplomatic skills.
• Strong written and oral communication skills and have demonstrated an ability to work effectively in a hierarchical team environment preferred.
• Ability to exercise good judgment and be able to focus on details as required by the job.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: SENA/MM1-8

Hours per week: 35