Business unit, Department, Reporting
Business Unit
CCO
Department
FSI / Retail & CPG / MIH / Public Sector / Coastal / Corporate Gauteng
Reports to
ME Sales Account Management
Job Grade/Level
S5
Core Description
Responsible for achieving and exceeding revenue targets through the management of the full sales cycle for defined verticals and customer base.
Key Deliverables / Primary Functions
- Develop, communicate, and execute a structured client strategy aligned to the Sales framework methodology to drive account growth and retention.
- Design and implement detailed account plans focused on revenue growth, client expansion, and strategic objectives.
- Manage sales activities to achieve agreed targets, ensuring delivery within approved budgets and corporate objectives.
- Monitor client satisfaction consistently and proactively address issues to maintain strong service quality and retention.
- Foster a culture of accountability and performance, driving objective-based management and customer-focused execution.
- Collaborate across internal teams to identify and sell new enterprise solutions into existing clients, delivering growth targets.
Core Functional Skills & Capabilities
Account Planning & Management
Customer Focus
Relationship Building
Sales Pipeline Management
Sales Strategy
Core Behavioural Competencies
Job Match
Persuading and Influencing
Presenting and Communicating information
Delivering Results & Meeting customer expectations
Relating and Networking
Achieving personal work goals & objectives
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing
OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
Minimum of 5 years’ ICT experience in Account Management Role
Or
Minimum of 7 years’ ICT experience in Account Management Role
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Level of engagement
Engagement will all levels within the organisation, internal and external to the business.
Span of Control
0
Special Requirements / Employment Condition
Valid Drivers license
Required to travel locally and/or internationally
Workplace / Physical Requirements
Hybrid Remote Worker
Non-Billable
