Job Description

Responsibilities

• Manage customer requests for spare part quotations and orders with accuracy and speed, using SAP and internal tools
• Act as a central point of contact between customers and internal departments like supply chain, pricing, logistics, service
• Prepare and issue spare parts quotations, ensuring correct pricing, lead times, and part identificationCoordinate the entire order-to-delivery cycle, ensuring on-time shipment and full customer satisfaction
• Follow up proactively on quotations, open orders, and delivery schedulesEnsure all documentation is accurate and compliant with internal standards and customer requirementsMaintain clean and up-to-date customer and order data in SAP
• Collaborate closely with WinGD’s global offices and Swiss headquarters to align on delivery commitments and project requirements
• Support field service units with spare part needs for onboard interventions
• Contribute to continuous improvement of spare parts sales and coordination processesReport on order activity and customer engagement to line management on a regular basis.

Requirements

• Degree in a technical or commercial field (e.g., Engineering, Business, Logistics)
• Minimum 3–5 years of experience in order coordination, spare parts sales, or supply chain/logistics, preferably in the marine or heavy machinery industry
• Solid understanding of spare part processes, global logistics, and supply chain operations
• Proficient in SAP (R/3 or S/4HANA) and Microsoft Office tools (Excel, Word, PowerPoint)
• Strong communication skills with fluency in English; additional languages are a plus
• Comfortable reading and understanding technical documentation and specifications
• Customer-oriented mindset with a proactive and solution-driven approach
• Ability to work independently and as part of an international, cross-functional teamHighly organized, with attention to detail and the ability to manage multiple priorities
• Open, collaborative personality with strong interpersonal skills and cultural awareness.

Our Offer

• An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
• A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
• Award winning and extraordinary products
• Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
• Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
• In-house technology training and professional development opportunities

We kindly ask you to send us your complete application, including an updated CV, diplomas/certificates and a letter of reference.