Sidel

Spare Part Administrator

Sidel  •  Bangkok, TH (Onsite)  •  4 days ago
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Job Description


Job vacancies on Sidel.com

Bangkok
Spare Part Administrator
YOUR OPPORTUNITY

- You will execute the quote-to-cash process for Sidel Spare parts sales by preparing quotes, man-aging orders and other spare parts flow-related activities.
- This is an outstanding opportunity to perform in full compliance to client’s requirements, specifications, codes and standard of business requirement.
- You will be based in Bangkok, Thailand and report directly to Spare Parts Administration Manager

YOUR MISSION
  • Manage customer requests for spare parts
  • Prepare in the SAP and send out customer offers for spare parts or deal with offer requests from webservices
  • Manage customer inquiries on spare parts pricing, availability and order processing
  • Follow-up on selected customer offers for spare parts to maximize sales
  • Place customer orders for spare parts in SAP and send order confirmations or deal with orders placed through webservices
  • Follow-up customer orders for delivery on-time and in-full and all time proactive backlog management
  • Manage customer payments terms with financial department
  • Coordinate logistics according to specificities of the country and requirements from customer
  • Process customer requests for return of spare parts and other spare parts-related claims
  • Manage customer information in the SAP, participate to reports
  • Promotion & assistance to customers for SSO
  • Follow up on non-conformity issues and work to provide resolution to customer
  • Leverage privileged customer interface position to maximize sales potential
  • Participate to customer review on commercial
    actions (SAM, CCM, PA)
YOUR PROFILE
  • Good knowledge in trade, supply, industrial retail, preferably spare parts and logistics
  • Able to work independently and under pressure
  • Able to manage priorities and multiple customer requests
  • Expertise in Excel, SAP is a plus
  • Certificate in Logistic is a plus
  • Knowledge of order management process
  • Excellent communication skills, both written and
    verbal


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Sidel

About Sidel

Sidel is a leading provider of equipment and services solutions for packaging beverage, food, home and personal care products in PET, can, glass and other materials.

With over 40,000 machines installed in more than 190 countries, we have nearly 170 years of proven experience, with a strong focus on the factory of tomorrow with advanced systems, line engineering and innovation. Our 5,500+ employees worldwide are passionate about providing solutions that fulfil customer needs and boost the performance of their lines, products and businesses.

Delivering this level of performance requires that we stay flexible. We continuously ensure we understand our customers’ changing challenges and commit to meeting their unique performance and sustainability goals. We do this through dialogue and by understanding the needs of their markets, production and value chains. In turn, we apply our solid technical knowledge and smart data analytics to ensure lifetime productivity reaches its full potential.

We call it Performance through Understanding.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Octeville-sur-Mer, FR
Year Founded
Unknown
Website
sidel.com
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