EPTA GROUP

Spanish Speaking Customer Support Specialist

EPTA GROUP  •  Budapest, HU (Onsite)  •  1 day ago
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Job Description

Join Epta International BSC as an Spanish-Speaking Customer Support Specialist!

Are you passionate about helping people and ready to build a global career?
At Epta International BSC, we’re a world leader in commercial refrigeration solutions, delivering sustainable, cutting-edge products and exceptional service to our customers around the clock.

We’re now expanding our team and building an Spanish-speaking Customer Support Team. Whether you already have experienceor you’re a fresh graduate excited to start your professional journey, this is your chance to grow with an international company that truly values its people.

What You’ll Do

  • Provide top-quality support to our Spanish-speaking customers via phone and email
  • Manage service requests, schedule maintenance visits, and coordinate technician activities
  • Log and track cases accurately in our internal systems
  • Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations
  • Collaborate across shifts to keep everything running seamlessly

What Makes You a Great Fit

  • Near-native skills in Spanish, with at least intermediate English
  • Strong communication and problem-solving skills
  • Organized, detail-oriented, and proactive — even in busy moments
  • Comfortable working in a dynamic, multinational environment
  • Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus
  • Fresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter most

Working hours/shifts within the Aftersales team - 40 hours/week, 8 hours/day:

  • Dayshift position: 6.00am-22.00pm Monday-Sunday
  • 24/7 position - rotating between these shifts: 6.00am-22.00pm & 22.00pm-6.00 Monday-Sunday

Why Join Us

At Epta, you’ll join a supportive international team that values innovation, teamwork, and growth. We’ll give you the tools, training, and opportunities to develop your skills and build a rewarding career — all while contributing to a more sustainable future.

If you’re ready to take the next step in your career journey, we’d love to meet you!
Apply now and become part of Epta’s success story.

EPTA GROUP

About EPTA GROUP

Epta, multinational Group specialised in commercial refrigeration, has made a name for itself in the world thanks to a solid industrial culture, great competitive strength and its international presence in Retail, Ho.Re.Ca and Food&Beverage sectors. The Group, headquartered in Milan, produces and offers a wide range of systems and technologies. It combines the value of experience with innovation thus promoting a sustainable progress. Thanks to the contribution of a team of qualified professionals, Epta works alongside the Client in every phase of the project: from devising attractive spaces and turn-key set ups, to the customisation of refrigeration solutions to after-sales assistance and advice.

The Group has a presence in 80 countries with 5 brands #Costan, #BonnetNévé, #Eurocryor, #Iarp and #KysorWarren and almost 8.000 employees, that are the main driver of Epta’s growth. Pursuing a strategy geared towards the Group’s success is a challenge constantly tackled by Epta. The Group can count on a highly technical and skilled team that works with passion and enthusiasm, thus allowing Epta to reach its ambitious growth targets.

Headquartered in Milan, the company is a unique partner for the realization of structured turnkey projects on a global scale, based on the integration of specific product lines as traditional refrigerating cabinets, positive-temperature vertical and semi-vertical refrigerated counters, negative-temperature vertical and horizontal refrigerated cabinets, Plug-in cases, medium and high capacity refrigeration systems and cold rooms.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Milan, IT
Year Founded
Unknown
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