Job Description

Roles and Responsibilities:

Responsible for handling Spanish-speaking customer
inquiries, providing assistance and solutions, and ensuring a positive customer
experience.

• Daily tasks
  include answering calls, responding to emails, and resolving customer
  issues in Spanish and facilitate satisfactory resolution.
• Effectively
  present, discuss and/or address customer concerns and requests in a way
  that conveys an image of quality and superior understanding of customer
  needs.
• Manage calls
  professionally, efficiently and with good communication skills.
• Research
  answers to questions using a variety of manuals and resources.

Qualifications:

• Must be
  proficient in Spanish language
• Strong
  verbal and written communication skills
• With
  experience in customer service

Budget: 40k to 50k

Onsite - Pampanga