Job Description

Working in retail, hospitality or another industry and looking for a change? WOTSO is hiring a Space Leader, where you can build on your skills in an office setting with no weekends or late nights!

At WOTSO, we create flexible, convenient and local coworking spaces that bring people together and support businesses to thrive. Our spaces are built around community, connection and everyday convenience - with regular events, a diverse mix of members, and spaces that feel welcoming.

We have an opportunity for a new team member to work from our space in Liverpool, Sydney, with an immediate start. 🌟 With an already flourishing community, we are looking for someone to lead this space and continue building and supporting our member experience.

This isn't your typical office job! This role could be ideal for someone coming from leadership within hospitality or retail, or anyone ready for another role that blends people, sales and space presentation.

You'll bring transferable skills, and we'll help you build on them in a new setting - giving you the opportunity to grow and develop in the WOTSO environment.

Key Responsibilities

Sales & Workspace Management

• Lead a coworking space and drive the occupancy and community alongside our Regional Manager
• Respond to sales enquiries, conduct tours and convert leads into memberships
• Proactively problem-solve day-to-day workspace issues
• Ensure the space is presented to a high standard at all times
• Daily set-up and presentation of the space
• Support local marketing initiatives, including Instagram posting & reaching out to local business groups

Member Engagement & Community

• Welcome members and visitors and create a friendly first impression
• Be the "go-to" person for members
• Build relationships with members and deliver a consistent onboarding experience for new members
• Plan and host WOTSO community events, such as weekly drinks and monthly member breakfasts
• Create and share member communications
• Complete general office and administrative tasks

Is This You?

• Experience in retail or hospitality management, or similar customer facing leadership roles
• Professional, approachable and confident working with a wide range of people
• Adaptable, proactive and hands-on
• Aligned with WOTSO’s values of community, flexibility and sustainability
• Comfortable working independently with remote support

WOTSO Perks

• Be part of a community-focused, fun coworking environment
• Enjoy genuine job variety, no two days are the same
• Comprehensive onboarding and training
• Full-time role with regular business hours (no weekends)
• Access to Friends of WOTSO and WOTSO Wellbeing perks
• Join a growing, Australian-owned company recognised as a Certified Great Place to Work™ for three consecutive years

Ready to Bring Your Energy to WOTSO?

If you’re excited about building community and supporting local businesses, we’d love to hear from you.

📩 Apply by submitting your resume and cover letter via our website: www.wotso.com/careers