Job Description

Are you a retail or hospitality manager looking for a change? Ready to step into an office role with community, connection and variety in tasks? This isn’t your typical office job!

At WOTSO, we create flexible, convenient and local coworking spaces that bring people together and support businesses to thrive. Our spaces are built around community, connection and everyday convenience - with regular events, a diverse mix of members, and workplaces that feel welcoming.

We’re looking for a full time Space Leader who is passionate about people and community with an immediate start! Our Te Tōangaroa location has been open for six months, making it a great opportunity to help shape the existing community and grow occupancy.

This role could be ideal for someone coming from leadership within hospitality or retail or simply ready for another role that blends people, sales, administration and scope to grow.

Key Responsibilities

Sales & Workspace Management

• Lead our Te Tōangaroa space and drive the occupancy and community alongside our Regional Manager
• Respond to sales enquiries, conduct tours and convert leads into memberships
• Proactively problem-solve day-to-day workspace issues
• Ensure the space is presented to a high standard at all times
• Daily set-up and presentation of the space
• Support local marketing initiatives, including Instagram posting & reaching out to local business groups

Member Engagement & Community

• Welcome members and visitors and create a friendly first impression
• Be the "go-to" person for members
• Build relationships with members and deliver a consistent onboarding experience for new members
• Plan and host WOTSO community events, such as weekly drinks and monthly member breakfasts
• Create and share member communications
• Complete general office and administrative tasks

Is This You?

• Experience in retail or hospitality management, or similar customer facing leadership roles
• Professional, approachable and confident working with a wide range of people
• Adaptable, proactive and hands-on
• Open to supporting other locations in the region if required
• Aligned with WOTSO’s values of community, flexibility and sustainability
• Comfortable working independently with remote support

WOTSO Perks

• Be part of a community-focused, fun coworking environment
• Enjoy genuine job variety, no two days are the same
• Comprehensive onboarding and training
• Full-time role with regular business hours (no weekends)
• Access to Friends of WOTSO and WOTSO Wellbeing perks
• Join a growing, Australian-owned company recognised as a Certified Great Place to Work™ for three consecutive years

Ready to Bring Your Energy to WOTSO?

If you’re excited about building community, supporting local businesses and helping shape a growing space, we’d love to hear from you.

📩 Apply by submitting your resume and cover letter via our website: www.wotso.com/careers