Job Description

Are you a retail or hospitality manager looking for a change? Join WOTSO as our portfolio grows in Victoria - this isn’t your typical office job!

At WOTSO, we create flexible, convenient and local coworking spaces that bring people together and support businesses to thrive. Our spaces are built around community, connection and everyday convenience - with regular events, a diverse mix of members, and workplaces that feel welcoming.

We’re excited to open a new WOTSO space in Dandenong and are looking for a self-motivated, adaptable Space Leader to bring it to life. This is a full-time role with an immediate start, offering a unique opportunity to help establish WOTSO in South-East Melbourne and build a local community from the ground up.

This role is ideal for someone who enjoys being the heart of a community. You may be coming from leadership within hospitality or retail or simply ready for a role where people and consistency matter. Local knowledge of the Dandenong community and the surrounding area will be highly regarded.

Key Responsibilities

Sales & Workspace Management

• Lead our Dandenong space and support the opening of this new location alongside our Regional Manager
• Respond to sales enquiries, conduct tours and convert leads into memberships
• Proactively problem-solve day-to-day workspace issues
• Ensure the space is presented to a high standard at all times
• Daily set-up and presentation of the space
• Support local marketing initiatives, including Instagram posting & reaching out to local business groups

Member Engagement & Community

• Welcome members and visitors and create a friendly first impression
• Be the "go-to" person for members
• Build relationships with members and deliver a consistent onboarding experience for new members
• Plan and host WOTSO community events, such as weekly drinks and monthly member breakfasts
• Create and share member communications
• Complete general office and administrative tasks

Is This You?

• Experience in retail or hospitality management, or similar customer facing leadership roles
• Professional, approachable and confident working with a wide range of people
• Adaptable, proactive and hands-on
• Open to supporting other Melbourne locations if required
• Aligned with WOTSO’s values of community, flexibility and sustainability
• Comfortable working independently with remote support

WOTSO Perks

• Be part of a community-focused, fun coworking environment
• Enjoy genuine job variety, no two days are the same
• Work locally in Dandenong and reduce daily commute
• Comprehensive onboarding and training
• Full-time role with regular business hours (no weekends)
• Access to Friends of WOTSO and WOTSO Wellbeing perks
• Join a growing, Australian-owned company recognised as a Certified Great Place to Work™ for three consecutive years

Ready to Bring Your Energy to WOTSO?

If you’re excited about building community, supporting local businesses and helping shape a brand-new space in Dandenong, we’d love to hear from you.

📩 Apply by submitting your resume and cover letter via our website: www.wotso.com/careers