Job Description

Working in retail or hospitality and thinking about a career change?

As a leading coworking brand, WOTSO creates flexible, convenient and local coworking spaces that provide a home for businesses to operate. Our spaces are built around community, connection and everyday convenience with regular events, a diverse mix of members, and workplaces that feel welcoming.

We are seeking a proactive and service-focused team member to join our team as Space Coordinator. This is a hands-on role that ensures the space is welcoming, events run smoothly, and members receive the high level of service WOTSO is known for.

This role could be ideal for someone coming from hospitality or retail or simply ready for another role that blends people, sales and administration. With training provided we are happy to teach people
everything they need to know to be successful in a role with WOTSO.

Space Coordinator Duties

Front of House & Member Experience

• Cover reception and be the first point of contact for members and guests
• Greet everyone with a warm, professional attitude
• Support members with general enquiries, in person, phone and email
• Assist with member tours and sales leads as directed by Space Leader
• Book and set up meeting rooms

Space Presentation & Admin

• Onboard new members and help them feel at home from day one
• Daily set up and pack down of the space
• Manage stock levels, consumables, and site orders
• Restock communal and kitchen areas
• Occasional errand running
• Assist with community events held in the space
• Create graphics on Canva
• Contribute to Instagram posting and other local marketing initiatives

Is This You?

• Prior experience in retail, hospitality, reception or another customer focused role is ideal (we’ll teach you the rest)
• Friendly, professional and confident when communicating with people
• Happy to be on your feet and move around the space throughout the day
• Aligned with WOTSO’s values of community, flexibility and sustainability

WOTSO Perks

• Community-focused, fun coworking environment
• Enjoy job variety, with a blend of customer service, admin, reception, events
• Comprehensive onboarding and training
• Full-time role with regular business hours (no weekends)
• Access to Friends of WOTSO and WOTSO Wellbeing perks
• Join a leading, Australian-owned company recognised as a
  Certified Great Place to Work™ for three consecutive years

Ready to Bring Your Energy to WOTSO?

If you’re excited about building community and supporting local businesses, we’d love
to hear from you.

📩 Apply by submitting your resume and cover letter via our website: www.wotso.com/careers