Job Description

Mokara Hotel & Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only Forbes four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one where exceptional is included.
The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Spa Utility Cleaner

The Spa Utility Cleaner role is dedicated to providing quality service that exceeds guest's expectations. The Utility Cleaner works to create guests for life, by proactively embracing service standards, adhering to safety regulations and gaining the knowledge to assist guests with any and all needs.

Responsibilities:
Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others.
Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.
Know and share information about the Hotel and Spa activities, demonstrate this knowledge by accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners.
Deep Clean and provide special cleaning services to various assigned guest outlets in a timely and organized manner according to current procedures and standards.
Clean and service assigned public areas, including lobbies, and function spaces in a timely and organized manner according to current procedures and standards.
Maintain a neat, organized, and stocked supply cart.
Maintain security of equipment, keys and supplies issued each day.
Ensure equipment in service rooms are working properly.
Report damages and/or mechanical problems to immediate supervisor
Take part in Monthly Linen Inventories.
Clean Guest rooms as needed.
Deliver amenities to Resort Guests upon request.
Ensure equipment in assigned public areas is working properly.

Qualifications:
Must be able to stand/walk for long periods of time
Must be able to bend, reach and lift up to 50 lbs and push up to 75 lbs.
Must be able to work weekends/holidays
Candidate must be detail and customer service oriented, efficient, and motivated

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.