Job Description

About us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of Inspire Incredible.

The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

About the Role

As a Spa Therapist, you will play an important role in delivering exceptional wellness experiences for guests of InterContinental Hayman Great Barrier Reef. This is a rare opportunity to provide holistic spa services that relax, rejuvenate and educate guests while working within a global luxury brand in a truly unique ultra luxury island environment.

Base rate $36.42 + penalties + loading

About you

You must hold a recognised qualification in Beauty Therapy and have full working rights in Australia. We are seeking an enthusiastic, polished and professional team member who consistently delivers exceptional service and exceeds guest expectations.

You have a genuine passion for the beauty, health and wellness industry and take pride in creating personalised and memorable guest experiences. Experience delivering spa treatments within a luxury hotel or resort environment will be highly regarded. Training with Elemis or Subtle Energies products and protocols is also highly regarded.

In this role, you will perform up to 5 treatments per day, delivering a range of massage, body and facial treatments while maintaining the high service standards expected at Hayman Spa. You will contribute to achieving treatment and retail KPIs, work collaboratively within the team and ensure each guest experience is professional, seamless and memorable.

You will also support the daily operation of the spa by maintaining strict hygiene and cleanliness standards, assisting with reception duties when required, preparing treatment rooms and facilities for the day and completing end of day closing procedures.

Strong communication skills, attention to detail and the ability to remain calm and organised in a fast-paced environment are essential. A positive team attitude and commitment to luxury service standards will be key to success in this role.

What we offer

• World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.
• An exciting and ever-changing Colleague Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ’s, markets and much more.
• Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training and online IHG courses.
• A great range of employee, friends, and family discount rates across InterContinental Hotel & Resorts properties

At IHG Hotels & Resorts, we believe great hospitality starts with great people We are committed to creating an inclusive workplace where everyone feels welcome, respected and valued. We encourage applications from people of all backgrounds, religions, genders, gender identities and sexual orientations. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

If you require any adjustments during the recruitment process, please let us know, we're here to support you.

How to Apply

Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’ button.

We also invite you to learn more by following our social channels:

• Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers

Applications close on 3 August 2026. We will be reviewing and conducting interviews throughout the advertising period. The application may close earlier if the position is filled.