Job Description

Company Description

Nestled in the heart of the Essex countryside, The Spa at Potters Resorts Five Lakes offers a serene and luxurious escape within our all-inclusive resort. As part of the Potters Resorts family—renowned for delivering exceptional guest experiences—our spa is a haven of relaxation, rejuvenation, and wellness. With a range of high-quality treatments, premium products, and state-of-the-art facilities, we pride ourselves on creating a tranquil environment where both guests and team members can thrive. Join our passionate spa team and become part of a supportive and friendly workplace dedicated to delivering outstanding service and unforgettable moments.

Job Description

Do you have the magic touch and a passion for pampering?

At Potters Resorts, our spa is a sanctuary of calm, class, and serious indulgence—and our guests come to be transformed. That’s where you come in.

We’re looking for spa therapists who:

• Love delivering high quality massages, facials, and feel-good vibes
• Bring warmth, energy, and professionalism to every guest interaction
• Thrive in a team but shine in solo treatments

What’s in it for you?

• Great earning potential
• A gorgeous spa setting that’s as relaxing to work in as it is to visit
• Supportive team, premium product lines, and guaranteed good vibes
• Free meals on shift, uniform, and plenty of spa perks
• The opportunity to develop your skills and shine in a luxury environment

Whether you’re a seasoned therapist or freshly qualified, if you’ve got talent and a passion for indulgence, we’d love to hear from you.

Hours: This is a flex role offering flexibility but we anticipate you working 3 - 4 shifts per week. We operate 365 days per year so this could include weekends and bank holidays.

Pay:

• £13.50 - £15 per hour (dependent upon experience and qualifications) plus commission on sales

Qualifications

• Recognised Beauty Therapy Qualification – NVQ Level 3 (or equivalent) in Beauty Therapy is essential
• Experience in spa or salon environment – ideally 1+ year working with professional treatments and products
• Proficient in delivering a range of treatments, including massage, facials, body treatments, and nail care
• Excellent interpersonal and communication skills – friendly, professional, and able to make guests feel at ease
• High standard of personal presentation and hygiene
• Strong understanding of health, safety, and hygiene standards in a spa setting
• Product knowledge of major professional spa brands (e.g., Elemis, ESPA, or similar) is desirable
• Team-oriented with a proactive, positive attitude

Additional Information

Why Choose Potters Resorts Five Lakes?

• 🌟 Be part of an award-winning, newly expanded resort
• 💼 Excellent career growth and personal development opportunities
• 🍔 Free Meals when working
• 🏋️‍♀️ Free access to our state-of-the-art gym and leisure facilities
• 💰 Competitive pay rates based on age and experience
• 🎓 Continuous training through our Potters Academy
• 🏆 Regular team recognition, awards, and treat days
• 🤗 A genuinely enjoyable place to work

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.