Job Description

Company Description

Constance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day.

Job Description

We are seeking a dedicated and empathetic Spa Therapist to join our wellness team at Constance Ephelia, Seychelles. As a Spa Therapist, you will be at the heart of delivering exceptional spa experiences to our guests, providing bespoke treatments in a luxury resort environment. You will combine technical expertise with genuine care, ensuring every guest leaves feeling rejuvenated and valued. This is an excellent opportunity to showcase your therapeutic skills whilst working in one of the world's most beautiful destinations.

• Deliver a comprehensive range of spa treatments including massage, facials, body therapies, manicures, pedicures, and waxing services in accordance with spa protocols and industry standards
• Greet all clients with warmth and professionalism, using name recognition and maintaining a welcoming demeanour throughout their spa journey
• Conduct thorough health assessments and consultations with guests prior to treatments, demonstrating discretion and understanding of any necessary precautions
• Confirm all scheduled treatments with guests before commencing, ensuring their comfort and addressing any specific requirements or concerns
• Maintain impeccable standards of hygiene, cleanliness and organisation within treatment areas, ensuring all products are stocked, refilled and readily available
• Actively promote spa services, beauty products and hotel offerings to enhance the guest experience and support business objectives
• Process all payments for treatments and products accurately and promptly, maintaining responsibility for financial transactions
• Maintain detailed and accurate records of all treatments provided to each client, including products used and outcomes
• Demonstrate comprehensive knowledge of all spa treatments, their benefits and outcomes, as well as related products and techniques
• Provide personalised recommendations to guests based on their individual needs, preferences and feedback
• Work collaboratively with colleagues to ensure seamless service delivery and support team objectives
• Participate actively in team meetings, training programmes and professional development opportunities to enhance skills and knowledge
• Maintain the highest standards of personal grooming and professional appearance in accordance with company standards
• Ensure strict confidentiality and discretion regarding all client information and interactions
• Comply with all health, safety, hygiene and fire safety procedures, familiarising yourself with emergency protocols
• Report any accidents, security incidents or near misses promptly to your line manager
• Demonstrate flexibility in working hours to meet business needs and guest requirements
• Support the spa team in achieving business goals and maintaining the organisation's reputation for excellence

Qualifications

• Diploma or certification in beauty therapy, massage therapy, or a related field
• Minimum 1 year of proven work experience as a Spa Therapist or in a similar spa/wellness role
• Hands-on experience in delivering massage techniques, facials, body treatments, manicures, pedicures and waxing services
• Previous experience as a spa therapist or in a similar role within a luxury hospitality setting
• Proficiency in various massage techniques, body treatments, and facial treatments
• Strong knowledge of anatomy, physiology, and the benefits of different spa treatments
• Excellent customer service skills with a friendly, empathetic, and supportive demeanour
• Ability to customise treatments to meet individual guest needs
• Good time management skills and attention to detail
• Physical stamina to perform treatments throughout the day
• Familiarity with spa products and their applications
• Additional certifications in specific spa treatments (desirable)
• Fluency in English; knowledge of other languages is an advantage
• Willingness to work in a luxury resort setting in the Seychelles
• Flexibility to work varying shifts, including weekends and holidays

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.