Job Description

Company Description

Spa Therapist

Palé Hall, North Wales

A Rare Opportunity in a Remarkable Setting

Set against the stunning backdrop of Snowdonia National Park, Palé Hall is a destination for luxury and refined service. This historic Victorian mansion, home to 22 exquisite bedrooms, is at the start of a significant new chapter – with bold ambitions to become one of the UK’s leading country house hotels, renowned for fine dining and exceptional hospitality.

Why Palé Hall?

• Work in one of the UK’s top Five Red Star country house hotels
• Supportive, inspiring environment with opportunities for career growth
• Be part of a project with genuine ambition and creativity at its heart

📧 Ready to join us?

Send your CV to sarah.rees@palehall.co.uk to find out more.

🌐 Visit: www.palehall.co.uk

📸 Follow us: @palehallhotel on Instagram

Job Description

Role Overview

As a Spa Therapist at our brand-new Palé Hall Spa & Gym, you will deliver exceptional, personalised treatments while ensuring guests experience the highest standards of comfort, relaxation, and wellbeing. You will embody our values of professionalism, warmth, and excellence, playing a key role in shaping the reputation of our new wellness offering.

Key Responsibilities

• Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.
• Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.
• Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.
• Advise guests on aftercare, treatment benefits, and suitable home-care products.
• Support spa reception and guest flow when required, ensuring smooth daily operations.
• Uphold all health, safety, and sanitation regulations.
• Assist with the opening and closing procedures for the spa and gym.
• Maintain accurate treatment records and support the management team with stock control.

Qualifications

Requirements

• Recognised Level 3 beauty or massage qualification (or equivalent).
• Previous experience in a luxury spa or wellness environment is preferred.
• Strong treatment skills with attention to detail and a genuine passion for holistic wellbeing.
• Excellent communication, guest-care, and interpersonal skills.
• Professional, calm, and well-presented, with the ability to work independently and as part of a team.
• Commitment to maintaining exceptional standards of hygiene and service.

Additional Information

What We Offer

• Competitive salary.
• Share of gratuities.
• Supportive and collaborative team environment.
• Free on-site parking.
• Relais & Châteaux and Pride of Britain discounted stays.
• Opportunities for further training, development, and brand partnerships