Job Description

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking a Spa Therapist to join its team. As a Spa Therapist, you will provide visitors with professional and exciting wellness and massage treatments. The ideal candidate shall be able to offer a complete range of treatments covering the different needs of our guests taken care of by following the company’s SOPs. The Spa Therapist reports directly to the Spa Manager. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

Responsibilities

• Deliver a variety of spa treatments to guests, such as massages, facials, body wraps, and scrubs
• Assess guest needs and preferences, and provide customized spa experiences
• Ensure cleanliness and hygiene standards are maintained in treatment rooms and work areas
• Promote and sell spa products to enhance the guest experience and meet sales targets
• Keep up-to-date with industry trends and developments in spa techniques and products
• Provide exceptional customer service, ensuring guest satisfaction and loyalty
• Handle guest inquiries, complaints, and concerns in a professional and timely manner
• Collaborate with other spa team members and departments to ensure seamless operations

Requirements

• Minimum of 2 years experience as a spa therapist in a luxury spa or hotel
• Valid certification in relevant spa therapies and treatments
• Excellent communication and interpersonal skills
• Strong understanding of customer service principles
• Ability to work independently and as part of a team
• Flexibility to work shifts, including evenings, weekends, and holidays
• High level of professionalism and attention to detail
• Knowledge of multiple languages, including English and Greek, is desirable

Benefits

• Competitive salary package and additional benefits
• Career development within Greece's leading hospitality group
• Opportunities for internal mobility and long-term career growth
• Accommodation (if necessary) and full board
• Transportation support and/or travel expenses
• Access to training and educational programs
• A dynamic and supportive working environment
• Employee discounts across Grecotel hotels and selected partner businesses
• A people-focused culture built on teamwork, respect and excellence