IHG Hotels & Resorts

Spa Therapist

IHG Hotels & Resorts  •  State of Kuwait (Onsite)  •  4 days ago
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Job Description

•Welcome all spa guests with warmth and professionalism, creating a calming and hospitable environment.
•Perform a wide variety of high-quality treatments including massages, facials, body therapies, scrubs, wraps, and holistic wellness rituals in accordance with hotel and brand protocols.
•Tailor each treatment to the guest’s individual needs, preferences, and health considerations.
•Offer advice and recommendations on post-treatment care, spa products, and wellness services.
•Maintain impeccable hygiene and cleanliness standards in treatment rooms and spa areas at all times.
•Prepare and replenish treatment rooms with the necessary supplies, linens, and amenities prior to and after each session.
•Ensure complete guest satisfaction by anticipating needs and responding promptly to guest concerns or requests.
•Build rapport with guests, encouraging repeat visits and promoting spa offerings in a discreet and elegant manner.
•Maintain accurate client records and contribute to personalized guest service through effective communication with colleagues.
•Participate in regular training sessions and team briefings to enhance skills and maintain service excellence.
•Support the spa team in daily operations, including reception assistance, inventory control, and retail sales as needed.
IHG Hotels & Resorts

About IHG Hotels & Resorts

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.

Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo

Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels

Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels

Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites

Exclusive Partners: Iberostar Beachfront Resorts

InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.

Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Windsor, GB
Year Founded
Unknown
Website
ihg.com
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