Job Description

Do you picture yourself as a Spa Receptionist? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location is suitable for business, meetings, and leisure travel.

Are you passionate about providing exceptional service in a tranquil spa environment? We're seeking a skilled Spa Receptionist who is fluent in Arabic to join our team!

Our spa is a haven of relaxation, offering a range of rejuvenating treatments to our esteemed guests. We pride ourselves on delivering personalized experiences that exceed expectations.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Provide a range of spa treatments including massages, facials, and body therapies to a high standard.
• Conduct consultations with guests to determine appropriate treatments based on their needs and preferences
• Ensure all treatment rooms and equipment are clean, well-maintained, and compliant with health and safety standards.
• Promote spa services and products to guests, maximizing retail sales.
• Maintain detailed guest records and follow up on feedback.
• Support the overall operations of the spa, contributing to a serene and professional environment.

What do we need from you?

• Minimum of 2 years’ experience as a Spa Therapist in a luxury spa or hotel environment.
• Recognized qualifications in massage therapy and beauty treatments.
• Strong communication and interpersonal skills with a guest-centric approach.
• Ability to maintain professionalism and confidentiality at all times.
• Passion for wellness, self-care, and delivering exceptional guest experiences.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?