Hand & Stone Massage and Facial Spa

Spa Sales and Guest Service Associate

Hand & Stone Massage and Facial Spa  •  $17 - $19/hr  •  New York (Onsite)  •  4 hours ago
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Job Description

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Benefits:

  • Childcare Discounts
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Competitive salary

Spa Associate (Sales & Customer Service)

Flexible Scheduling | Growth Opportunities | Membership Sales Incentives

Welcome. Empower. Connect.

At Hand & Stone Massage and Facial Spa in Mamaroneck, NY, our mission is to make every visit the best hour of our clients' month. As a Spa Associate, you'll be the face of the spa, creating exceptional guest experiences while helping grow our membership community.

Why Join Us?

  • Membership sales incentives to boost your earnings
  • Flexible full-time and part-time schedules
  • Comprehensive training and ongoing development
  • Opportunities for advancement into Lead Spa Associate and Management roles
  • Supportive, team-focused environment
  • 10% weekly KinderCare childcare discount
  • Access to LifeMart savings and employee perks*

*Available at participating spas partnered with ADP.

What You'll Do

  • Deliver exceptional customer service to members and guests
  • Meet membership sales goals
  • Educate guests on services, memberships, and promotions
  • Schedule appointments and answer phones
  • Maintain spa cleanliness and presentation standards
  • Support daily spa operations and administrative tasks

What We're Looking For

  • Customer service, retail, hospitality, or sales experience preferred
  • Strong communication and relationship-building skills
  • Positive, professional attitude
  • Ability to multitask in a fast-paced environment

Ready to grow your career with an industry leader in wellness?

Apply today and help create the best hour of our clients' month.

Job Type: Full-time, Part-time

Location: Mamaroneck, NY

Work Location: In Person

SA383

Compensation: $17.00 - $19.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Hand & Stone Massage and Facial Spa

About Hand & Stone Massage and Facial Spa

With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.

Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:

• Membership Model with Recurring Revenue

• Gift Cards

• Retail Products

• Service Upgrades

• Non-member Services

Industry
Arts & Entertainment
Company Size
5,001-10,000 employees
Headquarters
Trevose, Pennsylvania
Year Founded
2004
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