Hand & Stone Massage and Facial Spa

Spa Sales and Guest Service Associate

Hand & Stone Massage and Facial Spa  •  $17 - $19/hr  •  Wayne, NJ (Onsite)  •  3 months ago
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Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Training & development
  • Vision insurance

Sales Associate – Hand & Stone Massage and Facial Spa | Wayne, NJ

We don't just want order-takers. We want closers who love people and know how to sell.


At Hand & Stone Bedminster, our Sales Associates are the heartbeat of the spa. You're the first face guests see, the voice that turns a first-time visitor into a lifelong member, and the reason our business grows. If you're disciplined, goal-driven, and thrive in a sales environment — we want to talk.

What We Offer:

  • Starting pay of $17/hour — with a clear path to $19/hour for top performers
  • Earn $19/hour when you sell 12+ memberships in a two-week period
  • Up to $35 commission per membership sold — your earnings are in your hands
  • Gift card sales incentives
  • Health, dental, and vision insurance
  • 401(k) with employer match
  • Free monthly spa services
  • Retention bonus — we reward loyalty and consistency
  • A structured, professional environment where top performers are recognized

What You'll Do:

  • Greet guests and deliver a warm, professional spa experience from the moment they walk in
  • Present and sell Hand & Stone memberships with confidence and enthusiasm
  • Drive gift card sales, especially during peak seasons
  • Handle scheduling, transactions, and front desk operations with accuracy
  • Maintain a disciplined, organized work ethic and hold yourself to high standards
  • Support the team in keeping the spa running smoothly and efficiently

What We're Looking For:

  • Previous sales experience strongly preferred — retail, hospitality, or service industry
  • A natural ability to connect with people and close with confidence
  • Disciplined, punctual, and accountable — we run a professional operation
  • Goal-oriented mindset with a hunger to hit and exceed targets
  • Comfortable discussing memberships, pricing, and value without hesitation
  • Reliable, team-focused, and eager to grow

The Earning Potential is Real: A disciplined Sales Associate selling consistently can earn well above base pay through membership commissions alone. We've built a compensation structure that directly rewards performance — the harder you work, the more you make.

Apply today. We move quickly for the right candidates.
Compensation: $17.00 - $19.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Hand & Stone Massage and Facial Spa

About Hand & Stone Massage and Facial Spa

With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.

Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:

• Membership Model with Recurring Revenue

• Gift Cards

• Retail Products

• Service Upgrades

• Non-member Services

Industry
Arts & Entertainment
Company Size
5,001-10,000 employees
Headquarters
Trevose, Pennsylvania
Year Founded
2004
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