Spa Receptionist, Kohler Waters Spa
Work Mode: Onsite
Location: Green Bay, WI This is a Casual year-round position, working weekdays and weekends. Shifts will vary between 7:00am and 9:00pm CST. Opportunity The Spa Receptionist is an As a Spa Receptionist you
integral part of the Spa team whose main objective is to ensure our guests have
a smooth and welcoming arrival, departure and overall relaxing experience while
visiting our spa. This individual responds to a wide variety of guest requests
to create special moments and memorable experiences through passionate,
attentive service. Ideal candidates are driven individuals who believe in
providing outstanding guest experiences and coming to work energized and ready
to carry that spirit throughout the day. With the rest of the guest service
team, they work hard to encourage, challenge, and support one another to be
their best. This position requires an extremely polished appearance,
professional etiquette and a warm and friendly personality.
will:
provide outstanding service and maintain cleanliness standards at a luxury
level.
use ResortSuite software systems to correctly process transactions,
complete orders and accurately book/edit spa treatments.
accuracy of all reservations with a knowledge of spa treatments, spa
policies, spa amenities and overall hotel options and ability to
communicate with our guest.
all spa retail sales and communicate with technicians to allow our guests
to experience our premium products and enhance their treatments.
a seamless and accurate check out paying special attention to attaching
commissions, applying discounts and package billing.
guest feedback/complaints and, with supervision, resolve any guest/staff
issues as they arise.
spa policies (service requirements, age restrictions, guest behavior,
etc.) with supervision/support to maintain a relaxing spa atmosphere.
the cleanliness and maintenance of the Kohler Waters Spa guest amenities,
facility and equipment.
Skills/Requirements
#LI-Onsite #LI-KS1
be 18 years old or older at time of application.
service experience preferred
communication skills and ability to work in a fast paced environment
to perform tasks requiring use of multiple computer/guest management
systems
to stand for 5+ hours
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The hourly range for this position is $14.10 - $18.10 plus tips/gratuity ($5-$7 hr tip pool). The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.
Why Work at Kohler Co.?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
About Us
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com
It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com Kohler Co. is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement
We’re a community of creators. Status quo busters. Difference makers.
For more than 150 years, we’ve built our business on a singular mission—helping people live gracious, healthy, and sustainable lives. Thanks to the passion, craftsmanship, and ingenuity of our associates around the world, our business has expanded across the globe with a diverse portfolio of brands.
Today, we’re one of America’s oldest and largest privately held companies. We manufacture smart kitchen & bath products and host world-class hospitality experiences.
At 30,000 strong, we’re the driving force behind so much meaningful progress as we strive to #BecomeMoreAtKohler—individually and together.
We’re unafraid of bold action and inspired to design better tomorrows. Here’s to the next 150 years.
Learn more about Kohler's hiring practices to help you avoid recruitment fraud: https://www.kohlercompany.com/careers/how-we-hire/recruitment-fraud/
